SCM IN BANKING SECTOR 1 PRESENTATION FLOW Service Industry – Features SCM in Service Industry Banking Industry – Overview Problem Statement Objectives for FY2010 Retail Banking (Liquidity and Credit Management) Credit Card Delivery Mechanism Corporate Banking HNI Banking 2 UNIQUE FEATURES OF SERVICE INDUSTRY The customer – a participant in the service process Simultaneous production and consumption Perishability Limited Scale Economies Labor Intensiveness
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changing covered improvement day by day. Banking is now one of the most growing sector in Pakistan. Now a day banking sector is moving toward technology in its operations. That is why in banking sector the phenomenon of Internet Banking have been introduced. With the introduction of these new phenomena in Banking Sector enhanced customer more than Traditional Banking. So we decided to conduct a research on the perception of customer of internet banking quality services and its impact on customer
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A Summer Training Project Report on “RETAIL BRANCH BANKING” In “HDFC BANK PVT LTD.” Submitted to: Mahamaya Technical University‚ NOIDA For pursuing the degree of MASTER OF BUSINESS ADMINISTRATION 2012-2014 Submitted By: External Guide: Name PRIYANKA KHURANA MS. BHAVNA GARG Roll No. 1263970071 Assistant Professor MBA- 3rd
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Introduction In the face of slowing industry growth and new competition‚ today’s retail banks are under tremendous pressure to grow organically. With formidable competition from both traditional brick and mortar operations and emerging Internet banks‚ a large number of banks are having trouble meeting performance expectations because they are unable to differentiate their business‚ reach customers likely to respond to new sales opportunities or make the most of their valued staff.
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Paper 180-29 CRM: Making it Simple for the Banking Industry Aslam Chaudhry‚ SAS Institute Inc.‚ Cary‚ NC ABSTRACT Executing Customer Relationship Management (CRM) for the financial and banking industry involves many issues‚ including the use of unique processes and solutions. To be successful with CRM‚ financial and banking organizations must define and develop a business strategy as well as a supporting infrastructure for that strategy. SAS® Banking Intelligence Solutions can be used to complete
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managerial post and supervisory staff such lengthy and time consuming procedure must be followed in order to have scientific selection of employees. The banking sector is growing very fast to match the economic growth of the country; I had therefore decided to select the important topic of Human Resource Management in the Banking sector for my project. Banking sector is progressing rapidly with the economic growth. This results in extreme competition. Fulfill customer’s need more efficiently and effectively
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Workspace Answer the following question in the box below: Identify the lessons learned from the prior global banking crisis? What should be done to prevent such a crisis from happening again? After so much worldwide financial turmoil‚ learning the right lessons from the global banking crisis is a challenge for the advanced economies and the larger emerging economies whose policies will determine the global financial system over the next several years. The most difficult challenge is not only
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Brochure More information from http://www.researchandmarkets.com/reports/606275/ Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies‚ 2nd Edition Description: The emphasis today on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies are also finding that‚ as financial resources decrease and demand for results increases‚ they too must institute performance goals along with programs and processes that consistently
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Assignment on Blackboard: Due January 24 Bond market: the market where interest rates are determined Lending someone the use of your dollars for a specific time period Bonds are debts that have to be paid back Interest rates Rates tend to move in the same direction Stock market: most widely followed financial market Share of stock is a share of ownership in a corporation Stock is always in existence as the corporation exists Consumers care about what is going in the stock market because
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1. A bond with face value $1000 has a coupon rate of 8% and the market rate of 10%. What is the bond’s price? 2. A 6-year ABC bond (face value of $1000) pays interest of $80 annually and sells for $950. What are its coupon rate‚ and yield to maturity? If ABC wants to issue a new 6-year bond at the same face value and price‚ what will the new coupon rate be? 3. A 30-year Treasury bond is issued with face value of $1000‚ paying interest of $60 per year. If market yields increase shortly after
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