MANAGEMENT PRACTICES IN SERVICE SECTOR– A COMPARATIVE STUDY OF L.I.C & BANKING IN WARANGAL SUBMITTED TO THE DEPARTMENT OF COMMERCE AND BUSINESS MANAGEMENT Dr. B. R. AMBEDKAR OPEN UNIVERSITY FOR ADMISSION INTO Doctor of Philosophy By SHRAVAN KUMAR KURAM DEPARTMENT OF COMMERCE AND BUSINESS MANAGEMENT Dr. B. R. AMBEDKAR OPEN UNIVERSITY HYDERABAD ( A. P ) CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES IN SERVICE SECTOR - A COMPARATIVE STUDY OF LIC & BANKING IN WARANGAL INTRODUCTION
Premium Customer relationship management Bank Customer service
and teacher’s struggles to make themselves heard in some classrooms. Difficulties in class management can result from the lack of knowledge the teachers have about the effect of their voice in their pupils. A voice and body that appeared uncontrolled can often lead to uninvited chatter and ‘irritating misbehavior’. The aim of this study is to perform voice evaluation in teachers with or without voice symptoms‚ vocal qualities‚ and the reaction of the students towards the clarity of the teachers’ voice
Premium Secondary school Confidence Shyness
Behaviour is a study of a people‚ individuals and a group of people’s thinking‚ feeling and behaviour in a organisation. "That is‚ it interprets people-organisation relationships in terms of the whole person‚ whole group‚ whole organisation‚ and while social system" （Nwlink.com‚ 2008). Because most of us work in organisations‚ learning organisational behaviour is able to help us understand‚ predict and influence the behavious of others in organisational setting‚ and trends in organisational behaviour
Premium Management Organization Organizational studies
activities have been found to have effects on students’ academic performance. These social factors affect academic performance in terms of time demanded and the psychological state they may cause. A student may be influenced to be involved in any of the stated variables. The question is how one strikes a balance between the stressful academic attainment and social activities. Environment Environment comprises factors that play a role in academic performance. The environment may be physical or
Premium High school
Introduction : We have seen a spate of cyber frauds in the recent past. The frequency and scale of the incidents has created a lot of concerns for the banks‚ regulators and customers. What do banks in India have to learn from these? Are they doing enough to ensure that we don’t end up as sitting ducks? What preventive measures to take to face this new menace? Before we consider these and other related questions‚ we need to understand the anatomy of cyber frauds. Cyber Fraud is a generic term used to represent
Premium Fraud Bank Malware
The Effect of Mood on Job Performance Ming-Hui Kan Professor Stephen J. Famiglietti ESLG 0455 G05 Capstone Research Project October 28‚ 2011 Outline Thesis Statement: Mood has a strong effect on job performance. Positive mood results in higher quality of work and negative mood reduces task performance. Employers/employees should do everything they can to maintain a positive mood at the workplace. I. Introduction A. The Relations Between Mood‚ Work Attitudes and Work Performance B. The
Premium Customer service Emotion
TAYLOR’S COLLEGE AMERICAN DEGREE PROGRAM FALL 2012 SEMESTER ACCT 201 – TEST 1 QUESTION 1 (10 marks) Identify by letter the assumption or characteristic of information that best represents the situation given. (One mark for each matching) A. Corporate governance F. Liabilities B. Going concern concept G. Financial Accounting Information. C. Reliability (Objectivity) Principle H. Generally accepted accounting principles D. Stable-dollar
Premium Generally Accepted Accounting Principles Balance sheet Accounts receivable
varying across studies. The literature has focused primarily on the use of technology in general on student learning; few studies have examined the direct link between educational outcomes such Internet use. For obvious reasons‚ it should be noted that the impact of Internet access on on-campus instruction is the influence of Internet on Academic Performance of students differs depending on population. Some studies reported no significance effect‚ however‚ other studies affirmed effect of Internet
Free Internet Computer
Effect of Nutrition on Academic Performance RGS6035.E2 - Chapter 1 Kurt Cornett Amberton University Effect of Nutrition on Academic Performance Every year millions of tax dollars are spent on school nutrition programs all over the United States. Legislators across the nation lobby for coordinated school health programs and place increasing emphasis on student nutrition. Television commercials remind kids to eat a balanced diet and food products aimed
Premium Nutrition Health Food
Fraud Auditing and Different type of fraud Introduction Over the years‚ the role of auditors become increasingly important especially in a capitalist economy as the process of wealth creation and political stability depends heavily upon confidence in processes of accountability and how well the expected roles are being fulfilled. An auditor has the responsibility for the prevention‚ detection and reporting of fraud‚ other illegal acts and errors is one of the most controversial issues in auditing
Premium Auditing Fraud Audit