Emotional Intelligence is a set of qualities and competencies that captures a broad collection of individual skills and dispositions‚ usually referred to as soft skills or inter and intra-personal skills‚ that are outside the traditional areas of specific knowledge‚ general intelligence‚ and technical or professional skills. Emotions are an intrinsic part of our biological makeup‚ and every morning they march into the office with us and influence our behavior. Emotional intelligence consists of five
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were not addressed)? (Be sure to provide a rationale for your conclusions; pp. 244-248) The testing and instruments of the study can be a potential threat to the internal validity. In this study‚ researchers utilized the Schutte self-report emotional intelligence test‚ which were studied by Kun et al due to its clear and conclusiveness. The scale from the study showed good internal validity and test-retest reliability. The correlation of the scale with the related constructs supports is validity. The
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Transactional Leaders‚ Transformational Leaders‚ and Emotional Intelligence The difference between transactional and transformational leaders lies in their process of motivating followers. Transactional leaders begin with established goals or directives of their company and motivate employees to pursue these directives by “clarifying role and task requirements” (Robbins‚ 2005: 367) through rewards or intervention if standards are not met. Basically‚ they employ a hands-off management style‚ but
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EMOTIONAL INTELLIGENCE AND CONFLICT MANAGEMENT Prepared by FT B3 Group 3 Atul Gupta (08FT-137) Gaurav Khanna (08FT-145) Mahesh Kakani (08FT-153) Malay Shah (08FT-154) Mudita Jain (08FT-158) Pradeep Hari (08FT-162) Contents Introduction 3 Methodology 11 Data Analysis 20 Limitations 24 Appendix 25 Reference 28 Introduction Emotional Intelligence Emotional Intelligence (EI) is the mental
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1.1 Emotional Inteligence Emotional intelligence (EI) is a term that has become widely used in the past 25 years‚ and incredible claims have been made regarding its importance. There are two main theories on which most programs to improve emotional intelligence have been based: Mayer and Salovey’s four branch ability model of EI (called the "Abilities Model") and Goleman’s four emotional competency model. The Abilities Model includes four main abilities: identifying emotions‚ using emotions‚ understanding
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Emotional Intelligence Summary Michele J. Mackin Grand Canyon University: MGT-605 March 20‚ 2013 Emotional Intelligence Summary Within this summary‚ I will discuss the Maetrix Emotional Intelligence Test (MEIT)‚ (Discover‚ 2013)‚ what I learned about myself‚ how this knowledge will help me to become an effective manager‚ and discuss supporting evidence. The MEIT and Four Quadrants The MEIT is a 40 question self-assessment based on the Emotional Intelligence model introduced by Daniel Goleman
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healthcare worker uses emotional intelligence when establishing communication with a client in a health care environment‚ it is imperative to first have a clear understanding of what emotional intelligence is. Only then can we assess how it is used by a healthcare worker when communicating with client and its relevance in such a setting. Defining what communication means in this context is also important to understanding how a healthcare worker uses emotional intelligence to establish effective
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EDIT KOMLÓSI THE ROLE OF TRAIT EMOTIONAL INTELLIGENCE IN TASK AND CONCEPTUAL PERFORMANCE 71 EDIT KOMLÓSI The role of trait emotional intelligence in task and conceptual performance: the case of functional managers in the hotel industry12 Unquestionably‚ adequate selection‚ recruitment‚ and retention of employees (for example through (re)training) results in high-quality work outcomes. Ultimately‚ however‚ efficient‚ effective‚ and competitive organisations require more than just experience
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Emotional Intelligence: Personal and Social Competence “Emotional intelligence refers to an ability to recognize the meanings of emotion and their relationships and to reason and problem-solve on the basis of them. Emotional intelligence is involved in the capacity to perceive emotions‚ assimilate emotion-related feelings‚ understand the information of those emotions‚ and manage them.” (Mayer‚ J.D. et. al‚ 1999) A lot of people have told me throughout the years‚ emotions have no place in the workplace
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Workable Plan to Improve Emotional Intelligence at Work Place Emotional Intelligence is one of the topics that gain popularity in business discussion nowadays. To understand what Emotional Intelligence is and how it may help to build a better personality and better worker‚ this paper is to discuss about to two main competencies of Emotional Intelligence. The first one is the Personal Competencies and the other is Social Competencies. By understanding these competencies‚ employees gain the knowledge
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