Journal of Culture‚ Tourism and Hospitality Research (eJournal by Emerald Insight) Hospitality is the defining feature of India and Indians. In the era where national boundaries are fading fuelled by rapid movement of culture‚ capital and knowledge across borders‚ hospitality industry has emerged as one of the largest employers in the world. It is second only to the oil industry‚ in terms of turnover and exchange of foreign currency. The Indian hospitality industry is growing at a rate of 6% and
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Hitesh Mehta‚ a sustainable architect; Noor Ahmad Hamid of the ICCA ;Corbin Ball; Max Hitchins‚ the Hospitality Doctor; John Peacock of Associations Forum‚ Australia; Susan Cardenas of Inkaterra fame‚ among many others who talked about green‚ sustainability and the use of technology to make for more efficient MICE operations. It was a welcome sign of improvement in our local hospitality industry to see the following changes‚ albeit for the better: • The conference did not use any Styrofoam.
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Running head: CASE STUDY: EMPLOYEE RETENTION 1 �PAGE � Employee Retention � PAGE �2� Employee Retention April 10‚ 2012 � This is a critique is based on two articles‚ in which addresses the issues of employee retention and suggestions for the motivation and engagement of employees in the hospitality industry. The first article is titled "Targeted employee retention: Performance-based and job-related differences in reported reasons for staying" by Hausknecht‚ Rodda‚ and Howard (2009)‚ in which
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STUDY OF BPO INDUSTRY WITH REFERENCE TO EMPLOYEE ATTRITION AND RETENTION” Introduction The study deals with attrition issue in BPO‚ the reasons of attrition and retention strategies for the same. Experts point out that continued high growth in an industry can be an issue because it strains systems and governance processes that needs time to mature and to be institutionalized. The IT enabled services (ITES) and Business Process Outsourcing (BPO) constitute the fastest growing industry in India
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tourism industry In the present day‚ travel is playing an important role in our daily lives and the tourism industry is entering a booming era. Like other industries‚ the emergence of tourism industry must have its reason. Tourism industry can be defined as all the various businesses that provided service for tourists. In this essay‚ I will talk about the value of the tourism industry for tourists‚ organizations‚ destination countries and local people to explain why there is a tourism industry.
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Hotel industry guest satisfaction surveys show a clear indication of the value of a well-run Housekeeping Department and how hotel cleanliness is the most important issue in whether a hotel guest returns to a particular property or not. You are a team from a hospitality consulting company that has been contacted by the new owner of your assigned hotel. While the owner has a management contract for most aspects of the management of the hotel with the chain‚ he has gained approval to handle the
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EMPLOYEE RETENSION AND HUMAN RESOURCE MANAGEMENT A CASE STUDY OF ICELAND UNITED KINGDOM‚ ENGLAND‚ LONDON (STORES: LAYTONSTONE & GANTS HILL). By MBA STUDENT ADNAN USMAN STUDENT NUMBER: 109811 A DISSERTATION PRESENTED IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE DEGREE MASTER OF BUSINESS ADMINISTRATION (MBA) UNIVERSITY OF SUNDERLAND SEPTEMBER 2011 ------------------------------------------------- Declaration The work I have submitted is my own effort. I certify that all
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Reducing Employee Turnover in Hospitality Introduction High level of employee turnover continues to be the most serious challenge in the hospitality industry (Hinkin & Tracey‚ 2000; Wasmuth & Davis‚ 1983). The hospitality industry has an exceptionally high turnover rate compared to other industries. * Definition of employee turnover Price (1977) defined employee turnover as “the ratio of the number of organization members who have left during the period being considered divided by
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Strength 1. High brand recognition 2. Technical innovations to improve customer experiences and Constant upgrade of business processes 3. Good employee retention 4. Around 540 hotels in over 78 countries 5. They have been in the industry for 93 years now making them real experts at what they do. 6.Good reputation in the market Weakness 1. Limited market share inspite of good brand recall 2. Operations are affected globally due to different Govt policies
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Contemporary Hospitality Industry | The Contemporary Hospitality Industry (Task 2.1) | | | | Lam Leung Man David | 1/14/2013 | | Contents Abstract 2 Acknowledgment 3 In relation to the current skills gaps‚ assess the staffing requirements of operational level of the Food and Beverage departments of different hospitality industries (2.1) 4 Skills Gap 4 An example of a JOB DESCRIPTION 4 Analysing the job description 5 Are there skills gap in the Mauritian hospitality? 5
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