National University of Ireland‚ Dublin Bachelor of Science (Finance) Intake 42 Group: (B) Module: Management Research Project Essay Title: Factors affecting Staff Retention in OCBC Singapore Submitted by: Joel Zheng WeiQi Student Number: 12257128 Lecturer: Jeffrey Tan Submission Date: 30/07/13 Word Count: 4783 Assignment Submission Form Please complete and attach this form to your assignment. All assignments must be submitted on the stipulated submission date. Please add a
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Managing Employee Retention and Turnover Employee retention has always been an important focus for human resource managers. Once a company has invested time and money to recruit and train a good employee‚ it is in their own best interest to retain that employee‚ to further develop and motivate him so that he continues to provide value to the organization. But‚ employers must also recognize and tend to what is in the best interest of their employees‚ if they intend to keep them. When a company
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relevant to employee turnover aspect with regards of employee dissatisfaction on different dimensions towards impacts of employee turnover. There were four dimensions used in this research as employee dissatisfaction which is management style‚ work environment‚ training and development and personal factors. The quantitative survey with 50 respondents took part has been adopted in this research. A set of self developed structured questionnaire titled Employee Turnover: Factor and Impact of Employee Dissatisfaction
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centers provide employment for many and serve as a primary channel for interacting with customers for these organizations. However‚ employee turnover in call centers is increasingly growing. The most common reasons found in literature for employee turnover in call centers are performance requirements‚ organizational policies and procedures‚ management‚ and employee motives (Ton & Huckman‚ 2008). The majority of research on call centers focused on operations management‚ management‚ sales‚ and marketing
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Minimizing Employee Turnover in a Clinical Environment by Creating Job Satisfaction Allison Johnson Cornerstone University Abstract A collection of peer-reviewed articles were used to examine the link between job satisfaction and employee turnover‚ as well as how to effectively use work motivation to decrease employee turnover rates. Though the literature surveys various types of studies in multiple settings‚ overall it indicates that
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Employee turnover is not always a negative thing. Social workers often leave positions for retirement‚ to further their education or raise families and‚ in these cases it is a positive experience for the social worker and in some cases‚ can also be positive for an organization‚ especially in cases where an employee is a poor fit for an organization. Turnover leads to the hiring of new workers with fresh and innovative ideas‚ however for the most part‚ turnover in social service agencies is a
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QUESTIONNARE COMPENSATION: 1. Are you satisfied with your compensation packages? 2. do you think the compensation packages plays a critical role in retaining the employees? 3. Does the compensation package depend on the employee’s caliber?(reframe) 4. Do you think that increase in rate of salary depends on the experience of the person? 5. Whether your salary is good enough to meet your expenses?(reframe) 6. Have you rewarded for your efficient performance?(indirect)
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Effect of employee turnover in the Tourist Sector Abstract Typically‚ almost all bustles of business have been affected by Labor turnover. For instance‚ all companies ought to pay attention to it because it is a factor that is sensational. Its impacts have as well become diverse and unfavorable. Actually‚ these are deemed to be the major reason for the demise of bigger corporations. Organizations with a higher rate of labor turnover ought to heavily spend‚ so as to be able to get hold of‚ and train
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EFFECT OF ORGANIZATIONAL RETENTION STRATEGIES ON EMPLOYEE TURNOVER (A Case Study of the Kenyan Courts-Mombasa Law Courts) PRESENTED BY NAME: SUPERVISED BY: DATE PRESENTED: ABSTRACT This paper presents some of the existing institutional retention strategies and tries to point out their effect on employee turnover. The study intends to establish how recognition
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and more common. As we know‚ the employee turnover of hospitality industry is quite higher than other industries. In 2004‚ Wildes warned that hospitality would face a significant work force deficit of quality managers in the near future. Not only is there a shrinking labor pool due to other industries attracting our potential managers (i.e.‚ retail‚ banking‚ and healthcare) (American Express‚ 2006)‚ but turnover continues to be a significant problem. High turnover not only causes the hotels lose their
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