worker can review and evaluate their work through discussion‚ report and observation with another worker. Supervision aims to identify solutions to problems‚ improve practice and increase understanding of professional and clinical issues. “Supervision is a process in which one worker is given responsibility to work with another worker(s) in order to meet certain or organisational‚ professional and personal activities. These objectives are competent‚ accountable performance‚ continuing professional
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have trouble making that fine a differentiation and so the data you get is of poor quality. 6. Include a question about the action they are willing to take – e.g.‚ recommending the training to others – as this is the best single measure of customer satisfaction. 7. Ask at least one “open ended” question to allow them to provide specific feedback. 8. Make completing the evaluation the last part of the training‚ leaving sufficient time after you have “closed‚” so
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DEVELOPMENT OF A PHARMACY INVENTORY MANAGEMENT SYSTEM A CASE STUDY OF LWADDA DISPENSING CHEMISTS‚ KABOWA VILLAGE BY Turyahabwe Nicholas Gavana A PROJECT REPORT PRESENTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF A BACHELOR’S DEGREE IN INFORMATION TECHNOLOGY SUPERVISOR: MR. ETENGU RICHARD DEPARTMENT OF COMPUTING AND INFORMATION TECHNOLOGY OCTOBER 2012 Declaration I‚ Kalule George William do hereby declare that this is my original copy of report for the academic year 2012
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business experts commonly cite inventory management as a vital element that can spell the difference between success and failure in today ’s keenly competitive business world; inventory can be nuisance‚ necessity or convenience. Organizations place stock in a subsidiary rather than a central position‚ but still an important element in operational effectiveness and often appear on the balance sheet as biggest current assets taking up a lot of money. Inventory management function is carried with procurement
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understand the Customers opinion and Satisfaction level of Mobile Services of BSNL in East Godavari District‚ researchtitled“A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SERVICES IN RAJAHMUNDRY REGION”has been conducted. 1.2 Importance of the Study In today’s competitive business world and challenging economy‚ retaining your customer base is critical to your success. If you don’t give your customers some good reasons to stay‚ your competitors will give them a reason to leave. Customer retention
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targeted customers at a profit grounded on high-quality customer-related data and enabled by information technology (book) Types of CRM Strategic CRM: customer-centric business strategy Dedicated to winning and keeping customers by creating and developing better value than competitors.Product oriented: customer choose products with best quality‚ performance‚ design etcProduction oriented: low price products Sales oriented: customers are persuaded by advertisement and sales promotions Customer – market
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Internship Report Customer Satisfaction: A Study on Bank Alfalah Limited Exam Roll: 020016 Internship Report on Customer Satisfaction: A Study on Bank Alfalah Limited Prepared For: Chairman Internship Placement Committee Prepared By: Exam Roll No.: 020016 Registration No.: 18122 4th Year‚ 8th Semester Batch No.: 12th‚ BBA Program Academic Session:
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Customer Satisfaction Of TVC Sky Shop In Banani Introduction: Asian Sky Shop is a telemarketing pioneer in whole south Asian zone founded in April 1995. It is the first DRTV Company in India. Asian Sky Shop Ltd is a member of the Easel Group of Industries‚ headed by Sub hash Chandra Goal‚ as Chairman of the Group. In Bangladesh Asian Sky Shop Ltd launch their business in 2001 as a franchised business named TVC Sky Shop. They have 33 branches in Bangladesh and 4 branches is one the way to launch
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A REPORT ON THE “CUSTOMER SATISFACTION” AT “ORIENTAL BANK OF COMMERCE”‚ BHADRAK‚ ODISHA‚ PIN- 756100 A report Submitted in partial fulfillment of the requirement for the Award of the degree of Master of Business Administration Submitted by Mr. Chandrakanta Panigrahi MBA (BA)‚ TRI- IV ROLL NO- 07 UNDER THE GUIDANCE OF Prof. Dr. kirti Gupta [pic] INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP DEVELOPMENT BHARATI VIDYAPEETH UNIVERSITY PUNE *2008-2010*
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Productivity & Quality Tools Customer Relationship Management Prof. Melvin V. Moraga Learning Objectives • Know what CRM is and its history. • Understand the importance of CRM. • Be aware of the potential benefits and costs of CRM. • Discuss the three phases of CRM. • Understand the four tasks to creating and developing CRM. • List the advantages and disadvantages of CRM. History of CRM B&S RM CIMS CRM e-CRM Time line Late 80’s Early 90’s Mid 90’s 2002 - Future B&S – Buying & Selling
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