CUSTOMER SATISFACTION REPORT BASED ON THE LATEST NATIONAL PASSENGER SURVEY (SPRING 2011) AUTHOR: ONUR AYAN DATE: 27/10/2011 TO: MANAGERS OF SOUTH WEST TRAINS Summary In this report we have analysed the results of National Passenger Survey. The research gives us vital information about our customers’ opinions on our services. From the analysis it could be seen that the recent priority issues are the lack of employees in direct service areas‚ parking place problems and physical conditions
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the Soul by Richard E Miller has been written with a main point always in mind‚ that reading and writing has very powerful influences people and their imagination but‚ the act of reading and writing is not being utilized as much in the modern world. Richard has created an essay that proves his point by taking five very different short stories and giving each a twist that helps the reader see the power of reading. As the reader is chronologically going through the essay he or she is given many possible
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The Internet TESL Journal Extensive Reading: Why? and How? Timothy Bell timothy [at] hsc.kuniv.edu.kw Kuwait University Abstract An extensive reading program was established for elementary level language learners at the British Council Language Center in Sanaa‚ Yemen. Research evidence for the use of such programs in EFL/ESL contexts is presented‚ emphasizing the benefits of this type of input for students ’ English language learning and skills development. Practical advice is then offered
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Situational Analysis Even though MCL is still profitable‚ the ratios calculated (Appendix 1) indicate that the company is not very liquid‚ and is in risk of becoming insolvent. CML’s liquidity ratios all fall below the commonly acceptable. For example‚ the quick ratio for 2011 is 0.11‚ when the acceptable is 1. In addition‚ according to the leverage rations‚ CML has too much debt‚ and not enough equity. The Industry recommends a ratio of 2:1‚ with no more than one-third of debt in long term
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resistant readings Dominant readings are the most common and widely-accepted interpretations of a given text. An alternative reading is any reading that differs from the commonly-accepted interpretation. A resistant reading is an alternative reading that contradicts the dominant reading. Think about the words resistant (the noun form of the verb to ’resist’) and dominant (the noun form of the verb to dominate) and it will help you to retain the meanings of the terminology. An example is given in
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Proficient reading is an essential tool for learning a large part of the subject matter taught at school. Reading is the gateway to learning: without it‚ children cannot access a broad and balanced curriculum. Reading difficulties are associated with negative educational‚ employment and economic outcomes‚ making reading- related issues relevant to various policy domains. The negative effects of reading problems are well documented. There is evidence that reading disability is associated with social
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surfaces (the Clipboard itself‚ cork‚ rubber‚ and sandpaper). The second used inclined angles and the length of the clipboard to measure the static friction coefficient using the equation Tan(N0)= MuStatic. Theoretical analysis. In this lab report we measured the kinetic and static coefficients of friction. The hypothesis suggested that the net force requirment of a moving object at a constant speed across a frictional surface is less than the initial force required to start the object into
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Come up with a business idea and write a business plan for it. INTRODUCTION “Police statistics reflect a growing number of livestock cases”‚ Sunday standard.livestock theft cases are now hitting the high rocks. People are always complaining to the government and some are even threatening when no action is taken concerning this issue of theft. Many Batswana attach a disproportionately high premium‚ emotional value and importance to their livestock. we already have foot and mouth disease as a problem
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Reading has many benefits. What are they? Introduction Most of us have been exposed to reading since we were young but not many of us have the habit of reading for leisure. - read only because they have to study for their examinations but reading is not only limited to study materials - fun to read storybooks‚ novels‚ magazines‚ comics‚ newspapers and any other reading material that is of interest to us Main body a) Reading enhances our general knowledge. - learn about various and cultures
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The Great Gatsby Reading Journal Chapters 1‚2 and 3. Nick Carraway 1. What new information did you discover about the character? What is the emotional state of that character in these chapters? Nick Carraway‚ the narrator‚ is a young man who rents a humble property in West Egg‚ Long Island‚ New York‚ right next to the mysterious Jay Gatsby’s mansion. He He came to New York in 1922 to settle for a life in the bonds business – a type of debt security similar to the work of a loan sharks’
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