DEVELOPING A SERVICE BRAND USING THE SERVICE MIX -Kunle Dixon Odukoya Unlike product brands‚ service brands are identifiable activities or benefits that one party can offer to another that is essentially intangible and doesn’t result in a change in ownership. Thus service brands are those utilities that have as their core‚ the five attribute of services vis • Intangibility: not existing in physical form • Invisibility: cannot be seen • Inseparability: cannot be separated from the provider
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meet the communication and language needs‚ wishes and preferences of individuals 1. Find out an individual’s communication and language needs‚ wishes and preferences. 2. Demonstrate communication methods that meet an individual’s communication needs‚ wishes and preferences. 3. Show how and when to seek advice about communication. It is always important to find out about each individual’s particular communication and language needs‚ wishes and preferences. Effective communication happens
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Communicating using Social Media BUS 600 Management Communication with Technology Tools Technology has developed tremendously the past decade‚ more so than it has in the past‚ and a variety of businesses are being challenged in this area. People from all over the world are constantly innovating new ideas‚ brainstorming on how to interact more efficiently‚ than and as fast as they or it possibly can. In order to do this‚ individuals must communicate with one another‚ using resources and updated
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community care has developed as an extensive political aim for 35 years. It wasn’t until the late 1980’s the change of direction was predisposed by the audit commission in 1986 and then the Griffiths report in 1988. The NHS and community care act was formed within the UK in 1990 (DOH 1990). This enabled local health and social services to take charge over their own budgets‚ therefore assisting them in becoming the consumer and supplier of care. (Ryan‚ A. A. et al). This essay will discuss how community
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CANCER CARE TEAM This team is quite a complex one. The services of skilled and experienced specialist doctors are often required in the team. Oncologists are doctors that treat cancer patients from the beginning of the diagnosis. Working as a multidisciplinary team has its many benefits as diagnosing and treating often come with many complexities. Cancer patients are often treated by a team of medicals practitioners from various fields of oncology. One can classify oncology into three main parts:
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SHC 31 Promoting communication in health and social care Outcome 1.1 People can communicate for many various reasons. This can be to voice their opinions‚ to get attention‚ if they are in pain or when they want to get their emotions across. It can also to share ideas and information. Communication can also be done to build relationships‚ ask questions and share experiences. People communicate so that they can establish and maintain relationships with others and to give and receive information and
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Drawing on appropriate evidence describe how groups can influence people in positive and negative ways. My plan for this essay is to: • Study the required chapter making sure I understand what I am reading. The chapter that I shall be concentrating on is ‘identifying social identities’. I will be identifying both the positive and negative ways that can influence people’s lives. • I shall take notes on both the negative and positive influences.
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Positive effects of Internet Example Paragraph The internet can positively affect someone’s life by giving them access to entertainment and news‚ job opportunities and family and friend connections. There are so many great things about the internet that can help with your life. The internet is one of the best ways to stay up to date on the latest breaking news and celebrity gossip. Facebook and Twitter are great ways to keep up with your favorite celebrities and gossip. Most celebrities
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Task 3 P3 explain factors that may influence communication and interpersonal interactions in Health and Social Care Environments Section 1 Barriers to communication A barrier blocks and stops something from getting through. There are different types of communication barriers that stop communication from going well. Three types of communication barriers are shown below. Communication is not received- They may not respond to the language needs or preferences. Not understanding sensory impairment
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M3- how sales techniques and good customer service have evolved in the organization Sales techniques and good customer service have changed so much that customers are getting the right support they need with the product. In the last few years‚ Currys did not train its staff to a high level of standard but now it is expected that when a customer directly goes into a store‚ the staff will do their best to deliver good customer service using knowledge of what they already know about the product.
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