Collins English Dictionaries (2013) states that “duty of care” is defined as “the legal obligation to safeguard others from harm while they are in your care‚ using your services‚ or exposed to your activities”. In plain terms it is clear to see that there is a direct link between safeguarding and the duty of care that practitioners in the setting have towards the individuals who access the services provided. When an individual accesses the services or takes part in the activities carried out in
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Amy Lockett Unit 4229 208- Understand health and safety in social care settings Task A plan Ai) A description of four different examples of accidents and/or sudden illnesses that might occur Stroke- where arteries that connect to the brain become blocked resulting in reduced blood flow‚ these blockages are usually caused by blood clots. Falls- They may fall due to a slip. Asthma attack- This is when an individual suffers shortening of breath due to the tightening of muscles around the airways. Heart
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PWCS 31 Principles of communication in Adult Social Care Settings Identify four different reasons why people communicate. Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals: Individuals using the service and their carers Using the table below‚ identify three ways of finding out the communication and language needs of an individual. For each method‚ describe how effective
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Promote good practice in handling information in health and social care settings. 1.1 Organisations that handle confidential health and social care information have to ensure that it is held securely and shared appropriately. A number of laws‚ principles and obligations govern how organisations should handle this information. The Health and Social Care Act 2012 gave us powers to advise organisations on how to handle confidential information securely. The Data Protection Act 1998 is a piece of legislation
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use the services want to achieve. Personalisation of social care service means that staff will need support to respond to a new ways of working‚ develop new skills and adapt to different procedures. Supervision is a process of managing functions intended to promote the achievement of organisational goals and to enhance the personal and professional capabilities of staff (The University of Georgia‚ 2008). As part of my job role‚ I need to ensure that the purpose of supervision is to see to it that
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Working in Partnership in Health and Social Care. Step 1. Outline one by one and then explain various philosophies and concepts of working in partnership in health and social care (1.1‚ M2). (Lecturers will provide feedback‚ which can be given individually or as a group. Please note that lecturers will feedback on a sample of student work‚ i.e. at least 10 % of the total number of submissions.) Step 2. Review current legislation and organisational practices and policies for partnership
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Customer Satisfaction in Health Care Services Abstract The study was conducted to assess customer satisfaction at Aga Khan University Hospital. Pricing‚ facilities & professionalism were gauged and analyzed using a questionnaire survey method involving 101 customers. While the focus was convenience sampling‚ snow ball sampling was also used. The following were the results. Keywords: Health Care services‚ customer satisfaction Health care‚ Hospital service satisfaction
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ntroduction The definition of high quality care has now become enshrined in the Health and Social Care Act 2012 requiring the presence of 3 equally important pillars: • Patient safety • Clinical effectiveness • Patient experience The Department of Health (2003‚ p.19) defines a positive patient experience as: “We want an NHS that meets not only our physical needs but our emotional needs too. This means getting good treatment in a comfortable‚ caring and safe environment‚ delivered in a calm and
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for Health Social Care Practitioner’s Introduction: Mentoring students in clinical practice is an important aspect of nursing. Nurses or mentors consider their profession to be practice based and work hard to ensure that a larger part of learning and assessment takes place in the clinical area. The Nursing and Midwifery Council (NMC)‚ 2006 defines the term mentor as‚ the role of the nurse‚ midwife or health visitor who facilitates learning‚ supervises and assesses students in the practice setting
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Discrimination is the treating of a person‚ group or family less favourably because of their protected characteristic or because people ‘think’ a person or group may have a protected characteristic. A protected characteristic is a particular quality a person or group possesses which is recognised by law as needing to be protected. There are many different types of discrimination which include: • Direct discrimination - this is treating someone less favourably to their face or in a way that the
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