and Chowdhury R (2004)‚ “Managing Attrition in BPO”‚ In search of Excellence‚ Cool Avenues. 7. Pillai Anandan‚ (2006)“Hr issues in BPO”‚ HRM Review‚ Journal of ICFAI Business School‚ Research Centre‚ Ahmedabad 21-29. 8. Raman R. (2006) “Strategies to retain human capital in Business Process Outsourcing (BPO) industry” Kohinoor Business School‚ Khandala‚ Working Paper . 9. Sharma Sanjeev‚ (2007)“Retention Strategies in ITES- BPO Industry” 10 International Journal of Management (IJM)‚ ISSN 0976 – 6502(Print)
Premium Management Human resource management Business process outsourcing
“Any corporate planning exercise should take into account both internal and external consistencies. Discuss.” Igor Ansoff‚ known as father of strategic management‚ once wrote “No business can consider itself immune to the threats of product obsolescence and saturation of demand … In some industries‚ surveillance of the environment for threats and opportunities needs to be a continuous process.”[i] Organizations across the world today have introduced the corporate planning exercise - a comprehensive
Premium Strategic management
Outsourcing can be defined as turning over all or part of an organizational activity to an outside vendor. Outsourcing is often seen as a tool of cost cutting where companies move their jobs to an outside vendor on an ongoing basis. These services were initially provided internally by that organization. The pressure of the current market forces and the price wars have forced many companies to reduce cost by outsourcing its non-core activities to low wage countries in Asia. A cost cut of any
Premium Business process outsourcing Outsourcing
This paper attempts to explain three approaches to educational planning. The approaches considered are: social demand approach; manpower requirement approach; and cost benefit analysis. This paper went further to make an assessment of the strengths and weaknesses of each approach. INTRODUCTION Educational planning is concerned with the problems of how to make the best use of limited resources allocated to education in view of the priorities given to different stages of education or different
Premium Human resource management Education Human resources
COURSEWORK: With a product of your choice in mind‚ describe the key external environmental factors that have led to the product provider’s success‚ and identify and discuss the changes you think may affect the product in the future. CONTENTS Business organization in external environment.............................1 History of Toyota................................................................ 1 The economic environment factor............................................2 The political environment
Premium Toyota
4 PLANNING FOR URBAN INFRASTRUCTURE Olivier Toutain and S. Gopiprasad URBAN PLANNING: THE ISSUES INVOLVED U rban India today‚ faces serious challenges of growth and its management. Across geographies‚ the issues of urbanization manifest in the form of overcrowding‚ congestion‚ insufficient infrastructure‚ inadequate service provisioning—mainly in terms of drinking water‚ sanitation‚ energy‚ transport‚ solid waste management‚ environmental degradation‚ and pollution‚ etc. These‚ along with the
Premium Urban planning Urban studies and planning City
cation PlanninCh. 8 Location Planning and Analysis Summary Location Planning Every firm must use location planning techniques. There are many options for location planning. Corporations choose from expanding an existing location‚ shutting down one location and moving to another‚ adding new locations while retaining existing facilities‚ or doing nothing. There are a variety of methods used to decide the best location or alternatives for the corporation. Methods such as identifying the country
Premium Costs Variable cost Fixed cost
It is very critical for organization to understand the importance of external environment‚ which includes remote‚ operating and industrial environments before developing its future objective. Each environment bases on different factors‚ therefore the analysis of external environment will help the company seeks for new opportunity in many areas as well as discovering challenges that might have direct impact to the organization in the future. The remote environment consists of the study of the economic
Premium Mobile phone Cellular network
Strategic Plan and Presentation STR/581 King Freeborn Uyere March 10‚ 2014 Suchitra Veera Week Six Executive Summary E TRADE was the first online trading company which makes them a leader in innovative business. The company was founded in 1982 and became an IPO in 1996. The headquarters is in New York City. They are a brokerage and investing company. E TRADE provides tools that help individuals achieve their long-term investing goals by cutting out the middle
Premium Asset Balance sheet
This paperwork of IT 244 Week 3 Checkpoint Toolwire Smart Scenario Business Continuity Disaster Recovery consists of: Complete this week Computer Science - Networking CheckPoint: Toolwire® Smart Scenario: Business Continuity/Disaster Recovery Complete this week’s Toolwire® Smart Scenario found on your student website. Save a copy of your assessment. Post your Word document as an attachment. Make sure you take time out to relax. If you
Premium Word processor Computer science Mathematics