"Factors influencing customer satisfaction in the telecommunication industry" Essays and Research Papers

Sort By:
Satisfactory Essays
Good Essays
Better Essays
Powerful Essays
Best Essays
Page 7 of 50 - About 500 Essays
  • Powerful Essays

    Customer Satisfaction

    • 8450 Words
    • 34 Pages

    of loans. The study is all about different types of loan and advances provided by the bank and its impact on non performing assets. 1.2 INDUSTRY PROFILE: A bank is a financial institution and a financial intermediary that accepts deposits and channels those deposits into lending activities‚ either directly or through capital markets. A bank connects customers with

    Premium Bank

    • 8450 Words
    • 34 Pages
    Powerful Essays
  • Powerful Essays

    excellent customer service. It is an effective strategy for taking full advantage from the engagement between customers with organizations and also offering a competitive edge to survive in this tough market environment. The profitability and sustainability of any businesses are mostly depends on how long the services and products their customers hold. Matter- of-course‚ the banking sector is not an exception to this concept; all of the banks attempt to make a different by using their customer service

    Premium Bank

    • 13420 Words
    • 54 Pages
    Powerful Essays
  • Powerful Essays

    Satisfaction Factors

    • 6624 Words
    • 27 Pages

    DO SMALL BUSINESS MANAGERS INFLUENCE EMPLOYEE SATISFACTION AND COMMITMENT? HOW DO SMALL BUSINESS MANAGERS INFLUENCE EMPLOYEE SATISFACTION AND COMMITMENT? Janine Krüger: Department of Business Management‚ Nelson Mandela Metropolitan University Chantal Rootman: Department of Business Management‚ Nelson Mandela Metropolitan University Purpose: The purpose of this research is to scrutinise motivational factors that may influence the levels of satisfaction and commitment of small business employees. Problem

    Premium Management Pearson product-moment correlation coefficient Motivation

    • 6624 Words
    • 27 Pages
    Powerful Essays
  • Good Essays

    Customer loyalty and customer satisfaction Customer Loyalty can be difficult to define given the different views that are presented within the literature. Zithaml‚ Berry and Parasuraman (1996) determine that loyalty includes a customer’s intention to stay with an organisation and that loyalty includes four elements: repurchase intentions‚ recommending the service provider to other customers‚ less complaints and tolerance of price increases. Oliver‚ (1999) provides a different definition and

    Premium Service Customer service Perception

    • 1016 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    COMPONENTS OF CUSTOMER SATISFACTION IN FAST FOOD INDUSTRY INTRODUCTION: While the concept of customer satisfaction can be defined in different ways and can be classified in various methods‚ the common thing is that understanding and analyzing the factors that define and affect customer satisfaction can be looked at as a major marketing-related issue. Customer satisfaction is a term used to describe the positive emotions resulting from using a product/service in a way that met the customer ’s expectations

    Premium Customer satisfaction Marketing Brand

    • 1756 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    Customer Satisfaction

    • 447 Words
    • 2 Pages

    subordinate as well. It’s best for a leader if he/she is also a good follower. As they say‚ a good leader is a good follower. When you learn to be a good leader you also learn how to pay respect to others. Giving respect is very much important in the industry. You can’t stay long in your work if you won’t give and take respect. It’s like a mutual relationship that you have to develop in order to love your work. One must also have a strategic approach to improvement. One must not be settled and

    Premium Total quality management Management Leadership

    • 447 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Customer Satisfaction

    • 4030 Words
    • 17 Pages

    PREVALENCE AND ASSOCIATED FACTORS FOR HIV AND TUBERCULOSIS CO INFECTION‚ DESSIE REFERRAL HOSPITAL & HEALTH CENTER‚ Getachew G/mariam‚ MSc‚ college of Dessie health sciences‚ Dessie‚ Fikre Enqusilasie ‚ PhD‚ school of public heath‚ Addis Ababa University‚ Addis Ababa‚ Ethiopia. Abstract Background: tuberculosis is the most serious opportunistic infection for people infected with HIV in developing countries. A majority of co infected cases are in sub Saharan Africa‚ where up

    Premium Tuberculosis

    • 4030 Words
    • 17 Pages
    Powerful Essays
  • Powerful Essays

    ABSTRACT This paper is about the telecommunication industry of Pakistan. The paper will explain the reasons why Mobilink is the fastest growing telecommunication company of Pakistan. The paper evaluates mission‚ vision statement of Mobilink and the target audience of Mobilink i.e. different products like Mobilink indigo‚ Jazz Octane and Jazz Jazba etc. The paper will explain the geographic and psychographic segmentation of Mobilink according to its different products. This paper includes

    Premium Marketing Sales

    • 1973 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Customer Satisfaction of Gp

    • 6428 Words
    • 26 Pages

    the leading telecommunications service provider in the country with more than 21 million subscribers as of March 2009. Presently‚ there are about 35 million telephone users in the country‚ of which‚ a little over one million are fixed-phone users and the rest mobile phone subscribers. Starting its operations on March 26‚ 1997‚ the Independence Day of Bangladesh‚ Grameenphone has come a long way. It is a joint venture enterprise between Telenor (62%)‚ the largest telecommunications service provider

    Premium Mobile phone Customer service Customer

    • 6428 Words
    • 26 Pages
    Powerful Essays
  • Powerful Essays

    DECEMBER 28‚ 2010 GLOBAL CORPORATE FINANCE RATING METHODOLOGY Global Telecommunications Industry Summary This rating methodology explains Moody’s approach to assessing credit risk for companies in the telecommunications industry. This publication is intended to provide a reference tool that can be used when evaluating credit profiles within the telecommunications industry‚ helping companies‚ investors‚ and other interested market participants understand how key qualitative and quantitative

    Premium Telephone company Revenue Mobile network operator

    • 4000 Words
    • 16 Pages
    Powerful Essays
Page 1 4 5 6 7 8 9 10 11 50