REVIEW Chapter 1 Marketing: Creating and Capturing Customer Value PART 1. MULTIPLE CHOICE QUESTIONS 1) According to management guru Peter Drucker‚ "The aim of marketing is to ________." A) create customer value B) identify customer demands C) make selling unnecessary D) set realistic customer expectations E) sell products 2)What do companies call a set of benefits that they promise to consumers to satisfy their needs? A) market offering B) value proposition C) demand satisfaction
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BUSINESS STRATEGIC DEVELOPMENT CANON DIVERSIFICATION STRATEGY [pic] By: NURSYAH FAHMANSYAH RIZKI (0832200304) Magister Manajemen Sistem Informasi Universitas Bina Nusantara 2009 DIVERSIFICATION Definition Diversification is a form of growth marketing strategy for a company. It seeks to increase profitability through greater sales volume obtained from new products and new markets. Diversification can occur either at the business unit or at the corporate level. At the business unit
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excellent communication with their customers. They use tracking devices on all shipments‚ and customers can find out where their shipment is through many different avenues including a user-friendly Web site. Federal Express customers are assured that FedEx will always be on top of technology. Strategic Vision: Federal Express’ will always have competent top managers in charge of strategic direction. Frederick Smith built an industry leader‚ and kept it in that position since 1973. First-Mover Advantage:
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Diversification plans for Just Sleeping Inn Related Diversification In an effort to create a competitive advantage over other hotel chains‚ and give our customers greater service‚ Just sleeping Inn will expand our hotel chain to include a car rental service at all of our locations. Through several years of surveying customers and other demographics we have found that offering rental car service at the hotel instead of at the airport would greatly increase the satisfaction of our customers
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International Applied Economics and Management Letters 1(1): 9-12 (2008) Are Malaysian Government-Linked Companies (GLCs) Creating Value? Y. W. Lau1 and C. Q. Tong2 Faculty of Economics and Management‚ Universiti Putra Malaysia 2 School of Business and Law‚ Sunway University College 1 Abstract: Government-linked companies (GLCs) play an important role in the development of the Malaysian economy. However‚ overall public perception of GLCs in Malaysia has been tainted by the poor performance
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CHAPTER 1 MANAGEMENT ACCOUNTING: INFORMATION FOR CREATING VALUE AND MANAGING RESOURCES ANSWERS TO QUESTIONS 1.1 There are several possible answers to the question. QANTAS‚ the national airline of Australia‚ has faced a number of changes to the business environment in recent years‚ including deregulation of the domestic aviation industry. This resulted in increased competition as new firms attempted to enter the industry. The most notable of these was two failed attempts by Compass to succeed
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Foreign Market Entry and Diversificaion ntry Foreign Market Entry and Diversification Question # 1-Create an argument for diversification of your business that will be presented to the board of directors or business investors. A diversified company is no longer a single-business enterprise. A diversified company is a collection of different and individual businesses. This collection of businesses‚ whether related or unrelated‚ will cause the strategy- making and decision-making tasks for these
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to high level of diversification in the motorcycle industry. The corporation owns and operates in many countries world wide‚ and has plans to enter more when the time is right. Harley-Davidson‚ Inc. has brought many jobs to local areas and made many joint ventures and projects to help the community and the company. The company has been looking at what did and still does make them the number one seller of motorcycles in the United States and World wide. Diversification Harley-Davidson
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Are European hotel restaurants problematic or instrumental in creating value? In Western Europe the majority of the hoteliers and other stakeholders involved with them agree that hotel restaurants are a liability because of the very low profit margins and the difficulty of making a return on investment. This is without even mentioning all the operational problems inherent to this type of activity. It is true that in Europe hotel restaurants are subject to the same constraints as other restaurants
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DIFFERENCE eco-efficiency creating more value with less impact foreword In 1991‚ we in the then Business Council for Sustainable Development were looking for a single concept‚ perhaps a single word‚ to sum up the business end of sustainable development. Finding no such concept on the lexicographer s shelf‚ we decided we would have to launch an expression. After a contest and much agonizing‚ we came up with eco-efficiency. In simplest terms‚ it means creating more goods and services with
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