Critical Decision areas of operation management I. Goods and service design. According to Henzer (2004)‚ design of goods and design defines much of the transformation process. The factors of cost‚ quality and human resources must be made during the stage. Operation management of product and services is also different because due to different characteristic and tangible / intangible feature. II. Quality. Customer has a very high quality standard nowadays and operation management decision in quality
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capital‚ management 5. Which appears to provide the best opportunity for increases in productivity? Answer: c. Management 6. When returns to labor capital or management are increased w/o increased productivity‚ prices: Answer: a. Rise 7. Problems in the measurement of productivity include: Answer: d. All of the above 8. The person who introduced standardized‚ interchangeable parts was: Answer: a. Eli Whitney Discussion Questions 1. Why should one study operation management? Answer:
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context of human resource management‚ assessing outcomes of performance appraisals has become one of the most pressing concerns on the human resource managers‚ policy makers and decision makers. It is because human resource managers want to see what impacts performance appraisals are leaving on their employees and then subsequently organizations. This indeed helps them identifying the variables who positively or negatively affect employee attitudes‚ and devising their performance appraisal strategies
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Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation‚ development‚ production and distribution. It deals with all operations within the organization. Related activities include managing purchases‚ inventory control‚ quality control‚ storage‚ logistics and evaluations. The nature of how operations management is carried out in an organization depends very much on the nature of products or services
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Vidhya Shikshak Seva Mandal [pic] Government Registered INDIAN INSTITUTE OF MANAGEMENT RESEARCH AND TECHNOLOGY Government Recognized An ISO 9001: 2008 International B-School SUB: PRODUCTION & OPERATIONS MANAGEMENT Section –A Fill in the blanks 1. Production planning functions can be broadly identified as ______‚ _______ and _______. a) Estimating ‚ routing ‚ distribution b) Estimating‚ routing‚ scheduling
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Performance management (PM) includes activities which ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization‚ a department‚ employee‚ or even the processes to build a product of service‚ as well as many other areas. PM is also known as a process by which organizations align their resources‚ systems and employees to strategic objectives and priorities.[1] Performance management originated as a broad
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Question 1 Performance measures are particular values or characteristics used to measure/examine a result or performance criteria. It may be expressed in a qualitative or quantitative way which helps institution to understand‚ manage and improve what they do. Performance measures inform the institution: how well it is doing if it is meeting its goals if its customers are satisfied if its processes are in statistical control In the early 1990 ’s‚ Dr. Robert Kaplan (Harvard Business
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Operations Management in Business Task1.1 – Importance of Operations Management to the success of business (McDonald’s) Operations management refers to the activities‚ decisions and responsibilities of managing the resources which are dedicated to the production and delivery of products and services. Operations management exists in very organization and is very important in business operations since it forms the heart of the organisation by controlling the system of operation. Operations management
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HR in managing performance. Support your answer with both theory and practice Organisational effectiveness and efficiency has rarely been off the management agenda of all organisations‚ especially as organisations see it as a good way of sustaining competitive advantage and standing tall in economic downturns. According to the CIPD‚ (2009) performance management has been around in the language of HR and people management since the 1980’s and its development as a key people management tool. According
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Evaluate Diageo’s integrated campaign for the launch of the Budweiser Ice Cold Index Ireland. What were the key objectives of the campaign? On a hot day‚ nothing is better than an iced cold beer. Wouldn’t it be amazing if as the temperature went up the price of a beer came down? With the new Budweiser Ice Cold index‚ the hotter the day the less you pay. All you needed to join was the sun shining and a clever mobile app. The free smart phone app showed your local temperature and how much you’d
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