INTRODUCTION TO THE Hospitality Industry SEVENTH EDITION Clayton W. Barrows Professor Department of Hospitality Management University of New Hampshire Tom Powers Professor Emeritus School of Hospitality and Tourism Management University of Guelph John Wiley & Sons‚ Inc. This book is printed on acid-free paper. Copyright © 2009 by John Wiley & Sons‚ Inc. All rights reserved Published by John Wiley & Sons‚ Inc.‚ Hoboken‚ New Jersey. Published simultaneously in Canada. No part of
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the major milestones that will enable us to reach our ambitious objective of becoming the global benchmark in hospitality. With the Executive Committee‚ I am pleased to present our results‚ review our accomplishments and share our road map for the four years to come. In many ways‚ 2012 will remain a watershed year for our Company‚ which stepped up its transformation into a more asset-light model‚ while delivering robust financial results in line with our objec- tives. 2012 was also a year that
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Presentation Transcript KFC: KFC Case study of KFC BACKGROUND OF KENTUCKY FRIED CHICKENS(KFC): BACKGROUND OF KENTUCKY FRIED CHICKENS(KFC ) KFC is based in Louisville‚ Kentucky‚ and is the world’s most popular chicken restaurant. Founded by Colonel Harland Sanders in the early 1930s by cooking & serving food for hungry travellers. In 1952 Sanders started franchising his chicken business & named it as KENTUCKY FRIED CHICKEN. KFC is the world’s largest restaurant company in terms of system
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Starwood Hotels Introduction The Starwood hotel and resorts company is one of the largest and well-established companies in the world. Nine different hotel brands are owned‚ franchised or managed by the Starwood Company. According to their webpage‚ Starwood employed about 145.000 people in 2006. Furthermore‚ they made a total revenue of 5‚979 billion US dollars. (Starwoodhotels‚ n. d.) Because of its diversity and values as well as its constant modulation‚ Starwood is successful today and will
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Daniel Levinson was a psychologist who proposed a model of adulthood development based on challenges and predicaments at numerous stages in the life cycle. This was called The Seasons Life Theory. These stages are influenced by many factors such as social and physical environment‚ which include family and work (Robbins et al.‚ 2012). In addition‚ once one stage is completed‚ Levinson’s theory suggests that a new one will begin and therefore create a new life structure. Using Levinson’s understanding
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Week 3 Assignments Legend: Means part completed Means NEED to complete Call tech support for help Submit a copy of your Career Plan. • Team Exercise Organizational Planning / SWOT Analysis PepsiCo •Identify the company’s internal and external stakeholders. PepsiCo’s internal stakeholders are any employees‚ board members‚ and any volunteers. This would encompass every employee from the delivery driver‚ to the CEO and Board Member- Indra Nooyi
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GENTING GROUP SWOT ANALYSIS SStrengths: inside matters For our group’s survey and research on Genting Group ‚we found that the strengths of it is that Genting Group is Malaysia’s leading multinational corporation and one of Asia’s best-managed companies. They have over 27‚000 employees‚ 11‚000 acres of prime resort land and more than80‚000 hectares of plantation land. The Genting Group is the collective name for Genting Berhad and its subsidiaries‚ which comprise the following three listed
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Boutique hotels focus on the experiential nature of service delivery. Factors helping to deliver upon the experience include a cap on the number of rooms‚ a design or cultural aspect to the property and attention to the location of the property. The subsector however‚ lacks a singular definition. This is in part due to structural changes undergone by the subsector since conception of the concept. The subsector evolved from comprising of independently owned properties to establishment of
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Hilton Hotels founded in 1919 by Conrad Hilton. Hilton bought his first hotel‚ the Mobley Hotel‚ in 1919 in Cisco‚ Texas. The first hotel to bear the Hilton name was the Dallas Hilton‚ a high-rise that opened in Dallas‚ Texas in 1925. In 1949‚ at the Caribe Hilton Hotel’s Beachcomber Bar in San Juan‚ Puerto Rico‚ Ramon "Monchito" Marrero created the Piña Colada. In 1954‚ Hilton hotels bought the Statler Hotel chain‚ making it the largest hospitality company in the world. Hilton Hotels Corporation
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Silpakorn University International College 912 208 Practicum in Housekeeping and Front Office II ECO-FRIENDLY HOTELS RESEARCH Instructor: Aj. Wonrasak Sucher Submitted by: An Ngoc Van DO 90520165 I. Introduction to green hotels/ resorts: Green hotels or Eco hotels are environmentally friendly properties that take the initiative and implement very important practices and programs to reduce energy‚ water‚ and waste. That is participating in recycling programs‚ linen changing programs
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