Discipline and grievance at work Introduction Discipline and grievance procedures Organisations should set standards of performance and conduct reinforced by company rules. Problems when standards are not met or where grievances are raised by employees may often be dealt with informally but if a formal approach is needed then procedures help employers to be fair and consistent. Disciplinary procedures may be used for problems with employees’ conduct or performance although some organisations
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A grievance is a formal‚ itemized complaint to management that it has treated one or more employees unfairly or has violated the contract or collective bargaining agreement. (http://ohrm.cc.nih.gov/wepa/grievanceafge.htm) There are basically two types of grievances: Individual grievances are where a member has a complaint about pay or working arrangements. Collective problems or grievances occur when a group of members has a problem that needs to be discussed or negotiated with management. These
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“Communication is the transmission of information and meaning from one individual or group to another.” (Page 5) The term communication means that the sender has an idea and the sender encodes the message which will be decodes by the receiver. Here is the process of communication which had been point out from the book of Mary and Bertha (2010) Sender has an idea. – The sender has information to be told to‚ the idea may be influence by the sender’s mood or the context of situation. Sender encodes the ideas
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EMPLOYEE GRIEVANCES & DISCIPLINE [pic] In industrial context the word grievance is used in industrial context to designate claims by workers of a Trade Union concerning their individual or collective rights under an applicable collective agreement‚ individual contract of employment‚ law‚ regulations‚ work rules‚ custom or usage. Such claims involve questions relating to the interpretation or application of the rules. The term “Grievance” is used in countries to designate this type of claim
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Road Kingston 4 Supervisory Management Course Research Project Questionnaire The objective of this Questionnaire is to determine how discipline and grievances are handled within the Collections Department of Unicomer (formerly Courts Jamaica Ltd.)‚ if the Organization deviates from general principles in solving discipline and grievances and how the Organization can improve on the current practices based on the country’s labour agreement? Instructions Please place a tick and fill in
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Ch. 7-10 Questions 1. Were all the American grievances really justified‚ or were the British actually being more reasonable than most Americans have traditionally believed? The British were actually more reasonable than most Americans have traditionally believed. For example‚ the navigation laws‚ laws that regulated trade to and from the colonies‚ would be seen as an American grievance but were not really enforced by the British government until 1763‚ which allowed people to smuggle goods‚ “But
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GRIEVANCE PROCEDURES ARE FORMAL COMMUNICATION CHANELS DESIGNED TO SETTLE GREEVANCE AS SOON AS A PROBLEM ARISES. Grievances are unavoidable in most work places due to dissatisfaction of employees at different levels raising concerns regarding various aspects of their organizational life and handling these grievances enables staff and the organization gain peace. A grievance is defined as a wrong or hardship suffered‚ which is the grounds of a complaint. • grudge: a resentment strong enough to
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GRIEVENCE MANAGEMENT The grievance redressal procedure is a device by which grievances are settled‚ generally to the satisfaction of the trade union or employees and the management. The effective grievance handling procedure is essential as most grievances seriously disturb the employees’ morale‚ productivity and their willingness to cooperate with the organization. Thus it is an important part of labour relations. The grievance machinery enables a management to detect any defects or flaws
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Part 1 The six steps in decision-making process are: 1. Define the problem - This is the first step towards a decision-making procedure. Problem exists whenever a decision is being made. 2. Collecting the data - In making the best decisions‚ managers need to have the ideal resources such as information‚ resources‚ and time available. Therefore‚ they need to collect all these data. 3. Identifying the alternatives - Appropriate alternatives needs
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the six steps in the job analysis process. Your answer should be broken down into six distinct sections/paragraphs. The first Step in the job analysis process is to “examine the total organization and the fit of each job” (Ivancevich‚ 2010). This step allows for the organization to better understand how each job and employee expertise may fit into the overall strategy of the company. The second step is “determine how job analysis information will be used” (Ivancevich‚ 2010). In this step‚ the organization
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