different banks (Both private as well as Nationalize banks) 1.2 Objective: 1.2 A Primary objective: :-To study satisfaction level of customers of different banks with respect to various services provided by banks. 1.2 B Secondary objectives: :- To study the unique services provided by banks ‚ if any and to study customers response in this respect :-To study the contemporary issues in banking sector and problems faced by banking sector. :- To analyze future scenario in the banking industry
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in Standard Chartered bank‚ the top banking service provider in Bangladesh. This paper also tries to identify the gap between customers’ expectations and perceptions on the bank’s service quality. Finally‚ some suggestions have been offered to improve the service towards the customers by the authority of Standard Chartered Bank. Keywords: Service‚ Customer‚ Quality‚ Dimension & Bangladesh. Introduction: Standard Chartered Bank has a history of over 150 years in banking and is in many of the
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Systems (RTGS) are mechanisms that enable banks to make large-value payments to one another in real-time using online telecommunication facilities as well as state-of-the-art computer systems 1. This is a system for large-value interbank funds transfers. 2. This system lessens settlement risk because interbank settlement happens throughout the day‚ rather than just at the end of the day. 3. SBP departments have the ability to monitor the inter-bank transactions and take immediate action
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THE FEDERAL BANK LIMITED.‚ CHENNAI” ORGANIZATION STUDY Submitted to MAHATMA GANDHI UNIVERSITY‚ KOTTAYAM In partial fulfilment of the requirement for the award of the Master’s Degree in Business Administration (MBA) (2010-2012) By ANJU ELIZABETH JOY Reg. No: 21770 RAJAGIRI COLLEGE OF SOCIAL SCIENCES RAJAGIRI P.O.‚ KOCHI-683104 1 DECLARATION I ANJU ELIZABETH JOY hereby declare that this report titled ―A STUDY ON THE MANAGEMENT OF NON-PERFORMING ASSETS IN THE FEDERAL BANK LTD.‚CHENNAI’’
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ALLAHABAD BANK About Allahabad Bank Allahabad Bank is one of the premier nationalized banks in India. It is also the oldest joint stock bank of India. It was incorporated by a group of Europeans at Allahabad on April 24‚ 1865. It was the time Indian economy had started shifting towards organized trade and business affairs. After some years in 1920‚ the P&O Bank brought Allahabad Bank and its headquarters at Kolkata. The Allahabad bank got an entirely new identity when it was nationalized in
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primejournal.org/bam Full Length Research Internet banking in India: Emerging risks and new dimensions R. K.Uppal Principal Investigator‚ University Grants Commission Sponsored Major Research Project‚ D.A.V College‚ Malout152107‚ Punjab‚ India. E-mail: rkuppal_mlt@yahoo.com‚ Mb. 094635-99700‚ 01637-261188(R) Accepted 24th February‚ 2011 In the present day‚ total automation of banking operations is an imperative need for all banks to attract more customers‚ provide efficient services‚ and
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Organizing Paper � PAGE �1� BANK OF AMERICA Bank of America is one of the biggest companies with a lot of employees. Bank of America was founded in 1874 known as the Nations Bank till its acquisition of a San Francisco-based Bank of America in which it assumed its current name. Bank of America is one of the leading financial companies in the world. When dealing with assets‚ it is the second largest. Bank of America has a profit of 31.61%. The factors that hurt the bank would be due to customers closing
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Mel Lazo ISDS 7540 – Marketing Analytics Module Dr. Black 7 December 2012 Pilgrim Bank Case Analysis Introduction and Defining the Relationships The business analyst at Pilgrim Bank‚ Alan Green‚ was tasked with guiding the marketing team to a better understanding of customer profitability. With the help of his supervisor and the IT department‚ he has access to an extensive data set of over 30‚000 customers‚ both old and new. Included are continuous variables for Profit‚ Tenure‚ and Satisfaction
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Description In ACC 301‚ you discussed the Dakota Office Products (DOP) case and were asked to design the ABC system. For this assignment in BCOM 250‚ you will take what you learned in ACC 301 and write a report recommending that DOP use activity-based costing to determine its pricing to customers. You do not need to go into deep detail about how you would design the ABC system. You will work with a team of 4-5 people to produce this deliverable. Assume that your group is part of the accounting staff
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Role of It in Banking Sector Summary: The article presents a study which aims to analyze the role of information technology (IT) in the banking industry. Based on the article‚ technological innovations have enabled the industry to open up efficient delivery channels. It is said that IT has helped the banking industry to deal with the challenges the new economy poses. The study also examines the views of bank employees on the implementation of IT in banks. According to the author‚ private and
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