Strategic Management in Hospitality and Tourism July 2011 www.cthresources.com Page 1 www.cthawards.com 1 Content I. II. Summary of Learning Outcomes LO 1 - Evaluate the use of strategic plans for a hospitality or tourism organisation III. LO 2 - Produce an outline strategic plan IV. LO 3 - Develop a strategic implementation plan for hospitality or tourism organisations V. LO 4 - Develop a strategic implementation plan for hospitality or tourism organisations www.cthresources
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Outcomes • Learning Outcomes: On completion of the lecture students will: Able to understand the influence of global tourist flows on the international hospitality industry 2. The size and the scope of the international hospitality industry 3. The nature of the global hotel sector 1. 2 1 Class Structure Global trends in hospitality and tourism Global distribution of tourists Global distribution of hotels International Hotel Sector Capital generation Management arrangements
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Study of Tourism‚ Hospitality and Event Nowadays‚ with the rapid development of economy‚ tourism‚ hospitality and event industries are faced with more opportunities‚ but more challenges as well‚ such as the more competitive market and similar industries‚ personalized customer demands and higher service qualities requirements and so on. Therefore‚ studying and understanding the three industries‚ discovering the interrelated nature of them and the way they promote each other will contribute to promoting
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emphasis of good hospitality is visible throughout the entire book‚ but it is most clearly seen In Phaeacia. “Hearing that‚ Alcinous‚ poised in all his majesty‚ took the hand of the seasoned‚ worldly-wise Odysseus raised him up and sat him down in a burnished chair‚ displacing his own son…” (Odyssey Book 7‚ Pg: 185‚ Line 190-205). Alcinous‚ clearly the good host‚ has given up his son’s seat for an unknown stranger‚ thus fulfilling the codes of hospitality. This shows that hospitality or a host- to-
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Commercial hospitality is just extension of hospitality in the home. Do you agree? Hospitality is a difficult concept to define; numerous authors suggest it is both a social and commercial activity (Lugosi 2008). Nevertheless it’s important to highlight a dominant theme in accepted definitions of hospitality. Brotherton (1999) defined hospitality as “a contemporaneous human exchange‚ which is voluntarily entered into‚ and designed to enhance the mutual well-being of the parties concerned through
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Miami or admiring thrilling documentaries on crime and homicide. My obsession with fulfilling a career as a forensic scientist actually came from witnessing a man walk free of a crime everyone knew he committed. As the daughter and niece of several lawyers and police officers‚ I have the had plenty of opportunities to sit through numerous of criminal trials and one case in particular influenced my career decision. A man on trial for murder was acquitted due to lack of evidence collected at the scene
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Princeton’s Wordnet defines hospitality as "[the act of] cordial reception: [or] kindness in welcoming guests or strangers." Since the start of this semester‚ we have read about two different journeys in which hospitality plays an important role in fulfilling the destiny of the main character. In Homer’s Odyssey‚ many examples of this are apparent‚ whether they are for the benefit or the downfall of the protagonist Odysseus. However‚ Odysseus is not the only one whom hospitality rules. His son Telemachus
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and 28 in conventional. My scores fell similar or greater with this career in the social‚ artistic‚ realistic (29.167)‚ and conventional (25). They fell short in the enterprising and investigative categories. The values that are found in people in this career are altruism‚ creativity‚ income‚ independence‚ and prestige. Two of these values‚ altruism and creativity‚ were ones I had. There are many skills that people within this career have such as decision making‚ helping‚ time management‚ listening
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Page 1. Introduction- The Contemporary Hospitality Industry 1.1 Define and explain the term “hospitality industry”. ----------------------------- 1 1.2 Roles‚ background and development of hospitality industry. ------------------- 1 2. Understand staffing in hospitality industry 2.1 Management hierarchy and reporting system of hospitality industry----------- 2-3 2.2 Function and roles between front office and back office operations-------------
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The Role and Effect of Hospitality in The Odyssey The Odyssey‚ by the Greek author Homer‚ is an epic about Lord Odysseus and his quest to return home. The story takes place in and around Ancient Greece. Odysseus‚ along with his son Telemachus‚ must expel the suitors from his household after being lost at sea for 20 years. Throughout the epic‚ one of the underlying themes that Homer shows is the importance of hospitality through elaborate stories emphasizing respect‚ royalty
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