PART A CHAPTER 1 INDUSTRY PROFILE History of Hotel Industry: A hotel is an establishment that provides paid lodging‚ usually on a short-term basis. Hotels often provide a number additional guest services such as restaurant‚ a swimming pool or childcare. Some hotel has conference services and meeting rooms and encourages groups to hold conventions and meeting at their location. Revenues of hotel and restaurant (H&R) industry in India during the financial year 2000-2011 was INR 804.32 billion
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C H A P T E R 2 Hotel Organization and the Front Office Manager O P E N I N G D I L E M M A CHAPTER FOCUS POINTS ■ Organization of lodging At a recent staff meeting‚ the general manager of The Times Hotel asked if anyone wanted to address the group. The director of housekeeping indicated he was at a loss in trying to work with the front desk clerks. He had repeatedly called the desk clerks last Tuesday to let them know that general housecleaning would be performed
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Organization of hotel Individual hotels are usually organized along functional lines‚ with departments grouped according to the particular work activity in which they are engaged. The hotel is divided along functional lines into five administrative departments: rooms‚ food and beverage‚ accounting‚ sales‚ and personnel. The five department heads report directly to the GM. Each department is subdivided into smaller organizational units. These subdivisions represent refinements of the work performed
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people. They should always have available money whenever a lender approaches them. Lacking of professional accountant or staff leads to inefficient and unorganized transaction. This transaction is very vital to the company. 3. Existing Systems and Procedures Money Lending Transaction Process Surrenders Remits Pays 4. SWOT Analysis Strength * Licensed Medical specialist * Convenient Center * Discounted amount of bill * Weakness
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| |TOWER REGENCY HOTEL & APARTMENTS‚ IPOH | Greetings from the Tower Regency Hotel & Apartments‚ Ipoh! Thank you for considering Tower Regency Hotel & Apartments‚ Ipoh as the venue for your forthcoming function. Further to our telephone conversation / earlier discussion‚ I am pleased
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Arwin R. Cueto BSIT- 3103 An Example ERP System: SAP ERP SAP is a German company that develops business software. ERP stands for Enterprise Resource Planning and is the term used to describe an integrated software solution that incorporates the key business functions of an organization. The most popular of the ERP systems is SAP ERP‚ developed by SAP AG‚ headquartered in Walldorf‚ Germany. SAP AG‚ (Systems‚ Applications‚ and Products in Data Processing) started operations in Germany
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RATIONALE OF THE STUDY The web has become an opportunity for the marketers to add value to products and services. The phenomenal growth and rising of the popularity of the internet and the World Wide Web has become a key to attract more consumers and businesses to engage the benefits of Electronic Commerce (E-commerce). This E-commerce is sited as any form of business transaction in which the parties interact electronically rather than by physical exchanges or direct physical contact (Aldin‚ Brehmer
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Billing and Settlement Plan (BSP) BSP is a system designed to facilitate and simplify the selling‚ reporting and remitting procedures of IATA Accredited Passenger Sales Agents‚ as well as improve financial control and cash flow for BSP Airlines. A truly worldwide system: at the close of 2009‚ there were 86 BSPs‚ covering more than 160 countries and territories serving about 400 airlines‚ while gross sales processed amounted to USD 191 billion. NOTE: Earlier the head office was in sharjah but they
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MARKET POTENTIALITY FOR UPPER UP SCALE HOTELS (A CASE STUDY OF TRIDENT HOTEL) A PROJECT REPORT Submitted by KAPIL YADAV (2010-2012) In partial fulfillment of the award of the diploma Of POST GRADUATE DIPLOMA IN MANAGEMENT JAGAN INSTITUTE OF MANAGEMENT STUDIES‚ JAIPUR JUNE 2011 BONAFIDE CERTIFICTE Certified that this project report “MARKET POTENTIALITY FOR UPPER UP SCALE HOTELS (A CASE STUDY OF TRIDENT HOTEL)” is the bonafide work of “KAPIL YADAV”
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Silpakorn University International College 912 208 Practicum in Housekeeping and Front Office II ECO-FRIENDLY HOTELS RESEARCH Instructor: Aj. Wonrasak Sucher Submitted by: An Ngoc Van DO 90520165 I. Introduction to green hotels/ resorts: Green hotels or Eco hotels are environmentally friendly properties that take the initiative and implement very important practices and programs to reduce energy‚ water‚ and waste. That is participating in recycling programs‚ linen changing programs
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