reliable customer service of these businesses and the importance of customer service in different businesses. Sainsbury’s: 1. Online shopping Sainsbury’s provides online service to the customer so the customer can do online shopping on the internet. Sainsbury’s also provide delivery service to the customers who do online shopping. Sainsbury’s will make sure all the products delivered on time to make the customer feel happy. This is good for the customer because the customer don’t need to go out;
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Levels. * Delayed Payments to Trade Payables * Tighter Credit Control * Retained Profits Internal sources have an advantage that they are flexible. They may also be obtained quickly‚ especially from the working capital sources and do not need compliance of other parties. For publically listed companies‚ shareholders (tax paying) might want their companies to retain their profits instead of reimbursing to the shareholders as dividends. Retaining profits would also allow some breathing space
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Final Draft Case Study on How the Great Depression Mentality Affected a Generation. The Great Depression was one of the worst hardships that the United states have ever been through. On October 29th‚ 1929‚ the Stock Market crashed causing the Great Depression. Throughout the 1930s‚ the Great Depression‚ caused massive unemployment‚ many banks to fail‚ and left a strong impression on the people who survived it. As the United States’ economy plummeted the government made a New Deal with
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Fred D’Amico Topic: How advertisers influence their consumers. Take a look around. Notice anything? If you didn’t‚ it is because you are so used to looking at it everyday that you become immune to it. What is this "It"? ADVERTISING. Advertising is all around us. On TV‚ magazines‚ newspapers‚ internet‚ billboards‚ the radio‚ and even on vehicles. Why do these advertisers show their product so frequently? What are they trying to do? How do they accomplish what they are trying to sell? Who are they
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How society is affected by goverment policies‚ civil disobedience‚ This is the deliberate and planned breach of policy or law by an individual or group of people. It is usually done peacefully to highlight how inappropriate a law is and promote the need for a change in the law. Civil disobedience was a common tool in the black civil rights movement in the USA in the 1960s. Black people would deliberately break the racial segregation laws to show how deeply unfair they were and how much the
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How Slavery Affected the New World Amanda Maldonado 9/11/2012 Unit 1: Essay When we think of slavery we cannot help to think of mistreated people. Slaves are responsible for making the New World succeed in the enlightenment of civilization‚ and the production of wealth. Without slave labor economy would not be working today. Slavery teaches us that after suffering there comes reward. At the same time however‚ slavery is the definition of anguish and torment. The separation of loved ones to
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Once customer’s needs and expectations are identified‚ products/services can be designed and marketed‚ presented to the customers to meet those needs. The market now determines what the manufacturer produces or the retailer sells and information collected from customers provides the basis for the focus for all organisational activities. Do not make assumptions about customers and their needs‚ ensure that you identify just who your customers are and what their needs are. Communicate with them often
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In 2006 Tesco‚ the UK’s most successful grocery retailer (with about 30 per cent market share)‚ again reported a record-breaking year. Over the previous four years it had almost doubled group sales (excluding VAT) and profits to £39bn (approx 57bn euro) and £2.28bn respectively. The “group statistics” painted a picture of what this growth meant on the ground: the number of stores had tripled to 2‚672 and employee numbers had grown by about 60 per cent to 273‚000. Significantly‚ sales to the rest
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Staff consistency and reliability in customer service. Introduction • This presentation is about how staff consistency and reliability in customer service contributes to ensuring that an organisation has satisfied customers. • I am an assistant working in the human resources department of a private company and my HR manager has designed a practical training course to be delivered inhouse. I have to create a set of presentation slides with added notes‚ describing how staff consistency
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better people. Many characters in Great Expectations have to experience and deal with change as well‚ such as Pip. Independence is a change most people have to experience in their lives‚ and helps shape them into more mature‚ better people. Pip has to be independent for the majority of the book‚ and the experience impacts him positively. In Great Expectations by Charles Dickens‚ the character Philip Pirrip‚ better known as Pip‚ is used to present the theme of how experiencing independence can change
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