CU 2667 Promote and implement health and safety in health and social care. Level 3 credit value 6 Ref; . Candidate Signature and date............................................................................................ Assessor Signature and date.............................................................................................. Feedback.
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collect it from them while leaving the shop. • Training staffs – by training staffs regularly‚ dominos can rely on it staffs to always be helpful to customers‚ to be courteous and knowledgeable. The training should include what customer service is and how to deliver good customer service regularly and other important things the staffs should know about. • Comment/Suggestion Cards - the main reasons why companies monitor and evaluate customer service is to get feedback so they can improve on the things
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Protecting health‚ safety and wellbeing In the workplace‚ you are in a position of trust in relation to all service users. It is important to understand that not all service users can protect themselves from abuse and neglect therefore they would be vulnerable and you have to make sure that the service user is not being exploited or unjustly treated. You should always be able to tell your manager how you have made sure that your actions were safe and anything that you say to the service user was
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The formulation of policy‚ priorities and strategies in occupational safety‚ health and environment at work places‚ is undertaken by national authorities in consultation with social partners for fulfilling such objectives. A critical role is played by the Government and the social partners‚ professional safety and health organizations in ensuring prevention and in also providing treatment‚ support and rehabilitation services. 1.1 The changing job patterns and working relationships‚ the rise in
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1. Explore the role of communications and training in the promotion and provision of Health and Safety in the workplace. Communication Communication is a key role in all aspects of life. Good communication in the work place provides a healthy safe environment for all employees. In the workplace we need to communicate to all staff to ensure we can provide the service or product correctly. This can be through the following means. Non-verbal Signage All signs should be placed in clear view for all
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Occupational Health & Safety Written Assignment By Joe Fuller MGMT-1196-01 Prof. J. Weber October 7‚ 2011 OCCUPATIONAL HEALTH AND SAFETY WRITTEN ASSIGNMENT What do you consider the roles and responsibilities of workers to be in developing and implementing successful safety programs? When implementing and developing successful safety programs in the workplace‚ I feel that the workers have many roles and responsibilities. These include: * Proper use and maintaining
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in costs to both the organisation and the individual and continues to be an area of concern. Workplace bullying can be defined as ‘a repeated‚ unreasonable behaviour directed towards a worker‚ or group of workers‚ that creates a risk to their health and safety’ (Caponeccia & Wyatt‚ 2009; Workcover NSW‚ 2008). Bullying is an OHS hazard‚ whether it is intentional or unintentional. Through evaluating the findings of a number of sources‚ we can determine the causative factors of bullying and assessing
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Unit accreditation number: Understand health and safety in social care settings PWCS 27 2 4 40 31/08/2015 R/602/3179 Unit purpose and aim This unit is aimed at those who are interested in‚ or new to‚ working in a social care setting. It introduces knowledge and understanding of areas of health and safety required to work in a social care setting. Learning Outcomes The learner will: 1 Understand the different responsibilities relating to health and safety in social care settings Assessment Criteria
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needs to be considered in a Risk Assessment? 2 Supporting staff with Health and Safety 2 Dealing with Security Breaches 3 Types of Insurances within a salon 4 Task 1- Produce an information sheet. Candidates are required to state: • When and why risk assessments should be carried out within the salon Every business must have a risk assessment in the salon to abide with health and safety regulations‚ which is required by the law. By doing this the manager or
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Understand health and safety in social care settings Ref 36 Level 3 Credit value 5 Learning outcomes The learner will: Assessment criteria The learner can: 1. Understand the different responsibilities relating to health and safety in social care settings 1.1 Identify legislation relating to health and safety in a social care setting 1.2 Explain how health and safety policies and procedures protect those in social care settings 1.3 Compare the differences in the main health and safety responsibilities
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