How to Structure an I.B. Commentary (Oral or Written) I. Introduction A. Set the context 1. for a poem‚ some generalizations about the poet’s work and this poem’s relation to the poet’s work as a whole‚ as well as a summary of what happens in the poem 2. for a passage from a play or novel‚ a brief summary of the action leading up to the passage‚ as well as a summary of what occurs in the passage itself B. Identify the speaker/narrator 1. for a poem
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Trading Factsheet Complaints handling November 2007 Need more information? Call Consumer Affairs Victoria on 1300 55 81 81. Quick tip Successful businesses work hard to keep their customers satisfied. Although prevention is better than cure‚ it is almost inevitable that at some stage you will receive a customer complaint. Don’t presume a customer complaint is a negative experience because‚ if handled well‚ it can be a valuable learning tool. An effective complaints handling system
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Guidelines: Topic/Purpose: The tone/motivation should be a kind of “frustrated but able to laugh about it” (like comedians when they vent). This is not about a heavy‚ serious issue; it is about something that annoys you on an everyday level. This should be a type of experience anyone can understand and/or relate to. For instance: • Gum litter (under desks‚ on sidewalks‚ etc). • Nasty public bathrooms • Bratty siblings • Whiny celebrities • Rude drivers • Boring teachers (but NOT Mr. Steve‚ of course
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Public Complaint (Name) Police Administration Grantham University (Professor Name) (Date) Abstract Complaints are an unavoidable part of being a manager. Even the most effective managers get their share of complaints. A complaint may be made by the general public‚ by people arrested or by employees of the law enforcement department‚ including peers or managers. The person or group filing the complaint is called the complainant. Here I will outline a newspaper article that I found
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COMPLAINT HANDLING Complaints 1. What causes people to complain? Why they don’t complain? Why do complaints occur? Complaints occur due to: - ← Delay ← Bad product ← Bad service ← Wrong/Incomplete Information ← A promise that is not kept 2. Why complaints need to be handled? ← Increase brand loyalty ← Improve on quality ← To gain an edge over the competitor ← To retain customers ← To stop unsatisfied customer from spreading bad word of mouth ← To strengthen the buyer-seller
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your thesis give a summary of how you want to address the issue include a possible implication of your work‚ if successfully completed Table of contents list all headings and subheadings with page numbers indent subheadings Introduction this section sets the context for your proposed project and must capture the reader’s interest explain the background of your study starting from a broad picture narrowing in on your research question review what is known about your research topic as far as
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Strategies for Selecting a Topic Complete the following table. |What two objects‚ people‚ subjects‚ or concepts are you going |Colorectal Cancer and Mesothelioma | |to compare and contrast? | | |What are the similarities between the two objects‚ people‚ |Cancer‚ lower abdominal pain‚ bowel function changes‚ fatigue‚ loss| |subjects‚ or concepts? List as
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forms‚ CVs and letters. For tips on application forms please see our leaflet: Completing Application Forms. It is a sad truth that many applicants fail to make it to interview because of avoidable mistakes and careless presentation of their CVs and application forms. Today’s graduate job market is very competitive and you really have to work hard to sell yourself to employers. Taking time and following some simple advice can really make all the difference. Here we will show you how to avoid the pitfalls
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Contents THE NEGRO’S COMPLAINT 2 Question 1 5 Whose voice is depicted in this poem? What is the significance of this choice of narrator? 5 Question 2 7 Identify the personification and metaphor in the third stanza and discuss their significance in the speaker’s argument against slavery 7 Question 3 8 How does the speaker use appeals to reason‚ logic and emotion to undermine slavery and the slave trade? 8 Question 4 10 The poem establishes a link between racism‚ slavery and profit. Discuss the ways
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to problems 3. Expressing arguments for and against a topic 4. Compare and contrast something or somebody PURPOSE of ARGUMENTATIVE ESSAYS * An argument follows when two groups disagree about something. * People can have different opinions and can offer reasons in support of their arguments. However‚ sometimes it might be difficult to convince the other group because the argument could be based on a matter of preference‚ or religious
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