Dear Fred‚ One and one-half (1 ½) years after joining Xerox‚ you achieved your primary short-term goal of becoming senior staff within five (5) years. Confronted with the current organizational restructuring in this your 6th year‚ you must intelligently navigate the political landscape to maintain the considerable power and influence you have acquired in order to achieve your ultimate goal of becoming a corporate officer and board member. The crossroads of the situation presented to you by Fred
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governance failure at the Board level. Incompetence to understand the control and reporting system and also conflicts of interest. The goal of the business is to make profit. That is why the CEO told Jack “we simply can’t let these “greens” tell us how to run our business”. 4. Actually the Board of Directors is in ethical dilemma. They know that the plant gives bad impact to the environment and public health but on the other side they have to responsible to the business profit and also consideration
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Xerox Focuses on HR Xerox Corporation is a $22 billion company‚ and is a world’s leading enterprise for business process and document management that manufactures and sells a range of color and black-and-white printers‚ multifunction systems‚ photo copiers‚ digital production printing presses‚ scanners‚ software solutions‚ and related consulting services and supplies. Xerox is headquartered in Norwalk‚ Connecticut and has 130‚000 employees in 160 countries. On September 28‚ 2009‚ Xerox announced
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route instead of seeking government assistance. Either way all three are still here today. GM’s quality has drastically improved‚ Chrysler is creating innovative designs‚ and Ford revamped its lineup to gear towards fuel efficiency. We will all see how these bailouts panned out in the future. For now it looks as if it worked and people are happy with the products being produced. As long as each American company focuses on being the best in
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Description: In August 1990 the president and executive vice president of Xerox are reviewing the progress made on its customer satisfaction program. The emphasis placed on the program‚ the success of the program to date‚ and the drive to achieve the corporate goals of customer satisfaction motivate this review. At Xerox customer satisfaction is the number one priority‚ ahead of return on assets (ROA) and market share. The case focuses on analyzing the strategic role of the customer satisfaction
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MT5012 2013-02-21 Xerox Case Study Q1. What kind of strategic planning process (bottom-up or top-down) did Xerox follow for its turnaround? What interference can you make about the effectiveness of this approach? I would recognize Xerox’s strategic planning process as a top-down one‚ considering a lot of emphasis in the case is put on the major change achieved by the CEO Mulcahy. This could indicate that many of the ideas regarding cutting costs and regaining growth descended from one person
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order to analyze a business to business selling scenario between the Xerox corporation and a fictional company; Aliments Capital. The industry which the report is based on is the document management services industry‚ of which Xerox is a part of. The second industry which the report focuses on is the frozen food manufacturing industry‚ of which Aliments Capital is a part of. The product that the proposal is based on is the Xerox ColorQube 9203 model; a state of the art multi-function color printer
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rm‚ whose corporate culture was strong and consistent‚ supported by a rigorous system of education and acculturation into the fi rm’s values. But cultures need to be tended to; otherwise they slowly wither away. Andersen is a classic example of how‚ through external pressure and internal neglect‚ norms cease to be binding and values lose their force. A company’s reputation needs to
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1. In what ways can (a) flattening the hierarchy and (b) centralizing/decentralizing authority help an organization like Xerox to improve its performance? Flattening the hierarchy can help employees working closely‚ like those in R&D or strategic planning‚ work smoothly without having to wait for approvals or clearances. This may enable them to come up with innovative product line-ups quicker. It also helps cut down on bureaucratic costs. Centralizing an organization is useful when a large
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achieved swift advancement in a relatively short amount of time at Xerox‚ he is now faced with role options that appear‚ prima facie‚ to be lateral in nature. Clendenin ’s boss‚ Fred Hewitt has made two clear offers to Clendenin: remain as head of Xerox ’s Multinational Development Center (MDC) with a two-year commitment‚ or transition to a staff support position on Hewitt ’s staff. While Clendenin ’s success and ascension at Xerox is attributed to his role at the MDC‚ an additional two-year commitment
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