Strategic human resource management is an approach that refers how the aims of the organization will be acquired through people by means of human resource strategies and combined human resource practices and policies. It is also based with viewing the people of the organization as a strategic element for the acquirement of competitive benefit. Strategic human resource model are used to achieve sustainable competitive advantage in the industry. Human Resources Management is the strategic management of the
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Competitive challenges facing Management: Globalization Information Technology Reducing costs through downsizing‚ outsourcing‚ & off shoring Change in demographic (age‚ gender‚ education) Change in laws and regulations such as increasing employee rights in workplace Ethics and social responsibility Work-family balance Importance of service sector History of Management I- Classical Schools (Major Axiom: There is only one best way to do the job): Scientific Management (Frederick Taylor‚ 1900-
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Features of HRM It has the following features: Pervasive force: HRM is pervasive in nature. It is present in all enterprises. It permeates all levels of management in an organization. Action oriented: HRM focuses attention on action‚ rather than on record keeping‚ written procedures or rules. The problems of employees at work are solved through rational policies. Individually oriented: It tries to help employees develop their potential fully. It encourages them to give their best to the organization
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Personality tests are ubiquitous. Try typing the words ‘personality tests’ on either of the search engines and observe the outcome. Thousands of free personality tests appear‚ each offers to provide you results at minimal or no cost. As we gain maturity‚ we realise that personality tests are being featured more prominently in our lives. Personality tests have since taken on a more serious role. It is no longer an instrument for entertainment. I had never underestimated the benefits of
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Air stewardess of the Singapore International Airlines (SIA). It gave birth to the image of the ‘Singapore Girl’. Tracing back to its roots‚ SIA was previously known as the Malayan Airways Limited which was incorporated on 1st May’ 1947. It was operating in the then Singapore Kallang Airport with flights to Kuala Lumpur‚ Ipoh‚ Penang and over the next few years‚ it went to places in Indonesia‚ Vietnam and Myanmar. On 16th September 1963‚ the airline changed its name to Malaysia Airways Limited with
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on financial products and services through a public or private network‚ including the Internet Common E-Banking Services Retail ServicesWholesale Services Account managementAccount management Bill payment and presentmentCash management New account openingSmall business loan applications‚ approvals‚ or advances ELECTRONIC AUTHENTICATION Verifying the identities of customers and authorizing e-banking activities are integral parts
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Marketing ------------------------------------------------- ------------------------------------------------- COURSE WORK TITLE (Assignment No. and/or essay/dissertation title) A CASE STUDY ON CUSTOMER ACQUISITON AND RETENTION ON THE AIRLINE SERVICE INDUSTRY DEADLINE DATE: 13 July 2012 I certify that this assignment is my own work. It does not reproduce anyone else’s work without proper acknowledgement. Signed By: Alexander Glenn Sugiarto Date: 10 July 2012 Tick the appropriate box:
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DATE: 2013/1/18 TO: Alex Hadley FROM: Class 2‚ Group 2 SUBJECT: Culture Clash Introduction： Generation Ys are a fantastic‚ unique group of employees .By most measures about 75% of Generation Y are now in the workplace. With more and more Generation Y having graduated and seeking jobs‚ understanding their needs and their generational/cultural attitudes towards work/life balance and engagement can make for a better workplace for everyone. It is essential for any forward-looking organization
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Chapter 2 Characteristics of the Airline Industry The real difficulty in changing any enterprise lies not in developing new ideas‚ but in escaping from the old ones. John Maynard Keynes 2.1 Introduction In recent years‚ the European airline industry has exhibited impressively dynamics. The sector has gone through a drastic change on both the supply and the demand side. Unlikely in other industries‚ the driving forces governing the recent changes do not depend mainly on technological factors
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I. INTRODUCTION A. Introduction U.S. Flightways (USF) is a large-sized airline which is publicly traded and has 80.000 employees. It serves more than 50 countries and 250 destinations. Latest airline related measurements show that the Available Seat Mile for USF is 169.9 and the Revenue Passenger Mile is 138.4. The Passenger Load Factor shows 81.5 and The Cost per Available Seat Mile is 11.3 cents per mile‚ whereas the Revenue per Available Seat Mile shows 10.7 cents per mile. USF has a total
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