Background and Aims 1.0 Introduction 1 This study explores the impact of relationship marketing on customer loyalty in banking context. In particular‚ it will discuss the significance and influence of the underpinnings of the relationship marketing such as trust‚ commitment‚ conflict handling‚ values and empathy on customers’ loyalty in the banking sector. This chapter contains; (1) Background of The Study‚ (2) Problem Statement‚ (3) Specific Objectives of This Study‚ (4) Research Question
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MANAGEMENT Chapter 17 QUALITY MANAGEMENT Chapter 17 Quality Management Benefits of Quality Control I. II. Minimum scrap or rework due to reduced defectives. Reduced cost of labour and material as a result of reduced defectives. III. Uniform quality and reliability of product help in increasing sales turn over. IV. Reduced variability resulting in-higher quality and reduced production bottle necks. V. Reduced inspection and reduced inspection costs. VI. Reduced customer complaints. VII
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------------------------------------------------- Institute Of Business Management Total Quality Management ------------------------------------------------- Term Report Company: Opal Laboratories (pvt) Limited Submitted to: Mr. Moinuddin Khan Submitted by: Mohammad Tobeh (11931) Muffaddal Moosajee (7743) Muhammad Tariq Qazi (7193) Date of Submission: 20th December‚ 2012 Contact Information Mr. Tariq Ikram Mr. Arif Ikram CEO‚ Opal Laboratories COO‚ Opal Laboratories
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Step-by-Step Programming with Base SAS Software ® The correct bibliographic citation for this manual is as follows: SAS Institute Inc. 2001. Step-by-Step Programming with Base SAS ® Software. Cary‚ NC: SAS Institute Inc. Step-by-Step Programming with Base SAS® Software Copyright © 2001 by SAS Institute Inc.‚ Cary‚ NC‚ USA. ISBN 978-1-58025-791-6 All rights reserved. Produced in the United States of America. For a hard-copy book: No part of this publication may be reproduced‚ stored in a retrieval
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Diversity in the Workplace Table of Contents Introduction 1 Importance of Diversity 1-2 Avoiding Discrimination EEO 2-4 Affirmative Action 4 Types of Diversity 4-5 Recruitment‚ Selection‚ Retention 5-6 Managing Diversity 7 Measuring Diversity 7-8 Inclusion 8-9 Conclusion 9 References i Creating and Maintaining Diversity in the Workplace Introduction: Diversity is one of the most important aspects of an organization. According to Webster’s Dictionary‚ diversity
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• First‚ let us group the industries – several groups with broadly similar attributes : • Financial Industry o Commercial Banking Identify the Industry • Retail Industry o Retail Grocery Store • High-technology industries o Computer Software o Pharmaceutical Preparations o Semiconductor Manufacturer • Service Industry • • • • • IT Service Provider Mobile phone service provider Commercial airline Integrated Oil and Gas Liquor producer and distributor • Capital
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MOBBING AND BULLYING IN THE WORKPLACE Barbara Byrd‚ Ph.D.* Deborah Mailander‚ J.D.** Helen Moss *** Introduction Over the past 15 years in the U.S. and Canada‚ the phenomena of workplace bullying and mobbing (bullying by a group rather than an individual) have been widely discussed and debated. There is a growing consensus among lay people and scholars on the definition of workplace bullying‚ its causes‚ and its effects on individuals as well as on the workplace itself. At the same time
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A. It is extremely important to ensure that the auditing profession meets its responsibilities to its clients. While working for a company to audit their financial information‚ they are also at the same time working for the public and regulators who rely on externals auditors to prove credibility to the financial information that companies release (Cooper‚ Coram‚ Richardson‚ & Leung‚ 2009). To assist in quality assurance‚ the profession‚ and government have developed multilevel framework which is
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Material requirements planning (MRP) Material requirements planning (MRP) is a production planning and inventory control system used to manage manufacturing processes. Most MRP systems are software-based‚ while it is possible to conduct MRP by hand as well. An MRP system is intended to simultaneously meet three objectives: * Ensure materials are available for production and products are available for delivery to customers. * Maintain the lowest possible material and product levels in
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step by step booting using cold and warm What is the difference between cold and warm booting? COLD BOOT (a.k.a. COLD START) - Booting up from power off condition. WARM BOOT (a.k.a. WARM START)- Restarting the computer WITHOUT turning the power off. Shutdown option in the START menu of windows 9x/2K/XP has a "Restart" option: this is a "warm boot". You perform a cold boot every time you turn on the power switch of your computer. To "boot" the computer means to start it up and reset the memory
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