Chapter 1: Introduction to Operations Management Overview This chapter provides a definition of operations management. The role and importance of operations in an organization are described‚ along with operations decisions that are made. The differences between manufacturing and services are described. The history and current trends of operations management are discussed‚ including the impact of information systems. Finally‚ the interaction between operations and other business functions
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BBA – 305 PRODUCTION & OPERATION MANAGEMENT Model Questions based on Previous years Question Papers UNIT – I Qs. 1 : Explain the importance of Production & Operation Management in current scenario. Why it has become an integral part of Business Education ? State with examples. [BBA-IP: Dec. 2011] Qs. 2 : Operation Management is becoming a very important subject in Business Education in the last few
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19.1.a Operations Management Operation Management is a key business area that deals with production of the company. The production and post sales service are two important aspect that measures the efficiency of the business operation which monitors the resource utilized in meeting the customer expectation. The operation management governs the resource utilization to company profits by managing an efficient use of little resources and managing to produce the goods to the customer satisfaction. In
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Chapter 1: Introducing Organizational Behavior True/False 1. Organizational behavior is the study of human behavior in organizations. Ans: True Difficulty: Easy Response: See page 4 Reference: Introducing Organizational Behavior 2. Learning about organizational behavior will help individuals develop a better work-related understanding about themselves and others. Ans: True Difficulty: Medium Response: See page 4 Reference: Introducing Organizational Behavior 3.
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1. Organizational Behavior Objectives: * Recognize the link between the science and practice of organizational behavior * Contrast human and social capital and explain why we need to build both * Describe 5 sources of OB Research insights * Recognize the goals and aspects of effective people management * Identify the possible indicators of effective people management and the various stakeholders * Note who is responsible for managing people What is Organizational Behavior
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Question: Why is operations management important in CDS? Answer: Reason of existence of any organization is its production ability‚ service providing ability. When an organization is producing or providing services‚ a certain amount of operations are being taken place to enable the organization to fulfill their task. Managing those operations is known as operational management. Coming towards CDS‚ it is an integrated services provider. Numbers of different units are working under the roof of this
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COMM 222 – Organizational Behavior [Book Notes] Chapter 1 – Organizational Behavior and Management What are Organizations? Social inventions for accomplishing common goals through group effort Goal Accomplishment The field of organizational behavior is concerned with how organizations can survive and adapt to change Certain behaviors are necessary for survival and adaptation. People have to Be motivated to join and remain in the organization Carry out their basic work reliably‚ in terms
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What is service operation management? Covers the activities‚ decisions and responsibilities of operations managers in service organizations Responsible for: Service operation some of organizations resources (equipments‚ materials‚ staff‚ technology‚ whatever account 4 large proportion of organization’s total assets) customers(clients‚ patients) ‘processing’ their customers goods and services delivered to customers • From the customers’ perspective‚ service is the combination of the customers’
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industry started developing in Bangladesh primarily as an export oriented industry although; the domestic market for RMG has been increasing fast due to increase in personal disposable income and change in life style. The sector rapidiy attained high importance in terms of employment‚ foreign exchange earnings and its contribution to GDP. In 1999‚ the industry employed directly more than 1.4 million workers‚ about 80% of who were female. With the growth of RMG industry‚ linkage industries supplying fabrics
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SYSTEMS AND OPERATIONS MANAGEMENT REPORT FROM: Mary Mary TO: Helen Benton Organization: Atokowa Date: 9th May 2012 Table of Contents 1. Introduction 2. Analysis 3. 4’typology 4. Input-processing 5. Output model 6. Decision making level 7. Process mapping 8. Pareto Analysis 9. Soft systems methodology 10. Rich picture 11. Root definition 12. CATWOE 13. Conclusion
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