Constructive controversy is a process through which two individuals or groups of individuals seek to reach an agreement when their ideas‚ opinions and information are incompatible to those of the other (Johnson‚ Johnson and Tjosvold‚ 2006). The process is based on a strong cooperative goal and involves “deliberate discourse [of the advantages and disadvantages of proposed actions] aimed at synthesizing novel solutions” (Johnson‚ Johnson and Tjosvold‚ 2006‚ p.71). Participants cope constructively
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CONSTRUCTIVE CRITICISM (Part II & Part III is graded with each answer worth 7.15 point each) PART 1: To get you started in the right frame of mind‚ you need to complete a simple exercise that helps you learn how to word criticism differently. Choose something you dislike (broccoli‚ homework‚ cleaning‚ washing dishes‚ etc.) Then list all of the characteristics you dislike about this thing. Then change your comments to constructive criticism. Example: DON’T LIKE: Broccoli CHARACTERISTICS YOU DISLIKE:
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Effective feedback Berne suggest that « if we cannot receive any positive strokes we will look for negative strokes (Reece I‚ Walker S‚ 2002 :377). I learned that any positive or negative feedback in the classroom is better than ignoring the students. In my French classes‚ students need confidence to communicate in a foreign language. Students come to a course with previous learning experiences which may sometimes have been negative. I try to ensure that they feel comfortable and secure when they
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Customer Service A recent MasterCard poll suggests that 80% of all restaurant complaints are related to poor service‚ not inadequate products. 23% of those surveyed said they would never return to a restaurant where they were dissatisfied with the service they received. Likewise‚ the National Association of Customer Service found that the biggest reason retail customers decide not to return to an establishment relates directly to the level of personal attention and treatment they receive from the
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Case 3 “Performance Feedback Now and Then” page 523 of your text. Please answer question 1‚2‚3‚4‚ and 5. Answer not to exceed 4 pages. Use bullet responses where appropriate. Provide feedback continuously and address/manage performance problems when they occur. 1. Set performance goals‚ make development plan with employee 2. Monitor employee progress toward goals. 3. Provide coaching‚ training‚ education as needed 4. Conduct annual performance appraisal against goals and develop
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personalizing questions that may arise‚ while focusing on clarifying what one wants to communicate. Thus begins the process of physically receiving messages and the keys involved‚ which help create effective listening. Slowing down our thought process is the key to clearly expressing our opinion. Thought is a really rapid process. Our minds are capable of receiving‚ evaluating‚ interpreting and classifying thousands of bits of information simultaneously. Most of the mental digestion of our communication
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Using Assessment and Feedback to Enable Learning Many of my lessons involve embedding literacy into a topic so it is more meaningful for the learners. There are various ways of assessing work which are used. One method that is used is initial assessment‚ where the learners at the beginning of their induction into our pre-16 program do an online BSKB initial assessment in Maths‚ English and ICT. This is to ensure that the learner is at the right level of learning. These tests are formative and convergent
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provide effective feedback for the employees. During the simulated interview which was held in our classroom‚ me and my classmate exchange our work and evaluate each other’s performance. The evaluation should be constructive‚ specific and concrete. The process is very challenging especially for a first-time leader to give others’ feedback. Even though we have plenty of time to prepare ahead‚ it is still very challenging. Through the whole process for the effective feedbacks giving‚ I have also learnt
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1.0What is feedback?:“The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great inspires” William Arthur Ward A teacher carries a big responsibility in area of learning. Some people believe a teacher’s job is to teach and a student’s job is to learn. In today’s classroom‚ the role of teacher is totally different. Teacher as a facilitator of learning‚ mentor for learner and classroom
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Need for a constructive reservation policy for a better civil services examination It all started with the bitter seeds sown by “minto merely “reforms of 1909‚ when a separate electorate was given to Muslims for the first time. Where by only Muslims can be elected as representative for Muslim population. Later this was extended to Christians‚ Sikhs‚ and other minority groups in 1919 through montegue-chemlsford reforms. This is to divide the well knitted communities and rule them when in chaos
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