Case Analysis: Dell Introduction Present CEO and chairman of the board Michael Dell founded Dell in 1984‚ as a leading technology provider that designs‚ develops‚ manufactures‚ and supports PCs‚ software and peripherals‚ storage and servers‚ and associated services. With operations in four geographic areas and additional business centers and manufacturing sites in more than 20 locations around the world‚ Dell is able to reach more than 24‚000 retail locations worldwide. Dell’s ability to process
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in1990‚ Dell emerged as a strong business entity in the computing industry. With the advent of personal computing‚ the major players in the industry were IBM‚ Compaq and HP. Between 1994 and 1998‚ Dell’s growth was faster and twice its major rivals (IBM‚ Compaq‚ Gateway‚ and Hewlett- Packard). It provided high performance PC at a very low price. Through the introduction of Dell’s Direct Model‚ it enjoyed high competitive advantage and earned quite a success. Using the “Direct Model”‚ Dell sold primarily
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Controlling Assets Employed Case : Dell Computer Corporation Summary : Dell Company In 2005‚ Dell Computer Corporation‚ which headquartered in Austin‚ Texas‚ was the world’s largest direct-selling computer company‚ with 57.600 employess in more than 80 countries and cutomers in more than 170 countries. Dell’s climb to market leadership was the result of a persistent focus on delivering the best possible. In less than two decades‚ Dell became the number one retailer of personal computers
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Dell‚ Inc. Case Study First: Problem Diagnosis: Over the years‚ Dell has devised very successful strategies to increase customer loyalty and reduce costs. However with the passage of time‚ the company has failed to have a proactive approach to capitalize the opportunities provided by the environment and sustained its competitive advantage. 1. Use of the direct selling approach: This approach has been the main competitive advantage of Dell over the years‚ which enabled the company to create strong
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Dell Computer Corporation Dell Computer is maintained and increased their competitive advantage. They want to maintain a low cost position to maximize the value passed on to customers‚ while driving costs lower and lower. They also want to drive aggressive pricing and profitability gain share. Dell wants to always put customers first and remain aggressive about driving improved customer value across all Dell business. Employee support of Product Leadership‚ Customer Experience‚ and Globalization
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Problems/Recommendations In 1995 Dell entered the Chinese computer vendor market. It initially focused at the low-priced end of the PC Market with direct sales. As competition grew and price wars at the low end consumer market began‚ Dell was unable to compete as their low end consumer model cost consumers twice as much as one of its competitors. Dell was also having trouble with their direct sales model‚ which led to complaints about slow delivery‚ service and support. Overall the industry began so see dramatic
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Environment The PC industry can be analyzed using Porter’s Five Forces. The first force is threat or barriers of entry. Here‚ the threat is high and barriers are low. Although certain brands own the majority of the market‚ the costs to manufacture are extremely low‚ and the prices of these components are declining yearly at 25% to 30%. The capital required is relatively inexpensive‚ as well. Also‚ unbranded “white box” PC makers have become prevalent overseas; showing anyone who can make a
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Strategic Management: Managing Dell Case 1 Dayna Gibson 100371286 BUSI 4701-003 Word Count:712 Question 1 Bargaining Power of Suppliers- HIGH Although there were many suppliers for computer components‚ “microprocessors were supplied by only a handful of companies.” Pg.3. Microsoft and Intel monopolized the suppliers market as‚ “between 85% and 90% of computers sold conformed to Microsoft/ Intel Standards.”pg.3. With such a high percentage of computers being sold using Microsoft and Intel
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Case 5:"Dell Inc. in 2008: Can it Overtake Hewlett Packard as the World Leader in Personal Computers?" Question 1: a. 1992: Michael Dell becomes the youngest CEO of a Fortune 500 company at age 27b. b. Michael Dell has been the key factor for Dell‚ Inc. growing into the corporation it is today. In my opinion‚ his top 5 key strengths that helped Dell‚ Inc. grow include: 1. Competitive nature 2. Foresight & Vision 3. Willingness to take risks 4. Aggressiveness 5. Ability to execute c. 5 Tasks
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Dell Computer have recently announced changes to their business strategy and supporting supply chain. They will no longer focus on a made to order direct sales model for their personal computers. Nor will they continue to refine their renowned supply chain model that supported their sales model. Instead‚ they will be looking to produce personal computers with fixed configurations at lower prices. This essay looks at why Dell have changed their strategy‚ and then considers the customer value proposition
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