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    for achieving the highest quality of service in the hospitality industry. It was founded in 1960 and still obtains the same goal: "Our objective is to be recognized as the company that manages the finest hotels‚ resorts‚ and residence clubs wherever we locate." With this is mind Four Seasons Hotels are also very particular on the employees that work for them‚ they need to all share the same passion to serve. The Four Seasons ’ firmly believes in the golden rule‚ "treat others‚ how you would like to

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    HOSPITALITY INDUSTRY AND CUSTOMER RELATIONSHIP MANAGEMENT: The hospitality industry is a broad category of fields within the service industry that includes lodging‚ restaurants‚ event planning‚ theme parks‚ transportation‚ cruise line‚ and additional fields within the tourism industry. The hospitality industry is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income. “CRM”‚ or Customer Relationship Management‚ is one of the most important topics in

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    by this function. Reverse auctions to negotiate global hotel contracts A direct reversed auction open to all hotels is not the preferable approach to negotiate global hotel contracts. Traveling and lodging is a service used by most companies but it is not easy to forecast the upcoming demand on travel. In addition to volume

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    115.107 Management Information Systems Assignment Report Contents Part 1 – ER Diagram 2 Part 2 – Tables and Keys 3 Part 3 – Queries 4 Part 4: Spreadsheet filters and pivot tables 7 List of Figures Figure 1 - ER diagram for event management system of hotel 2 Figure 2 - Query 1 QBE for staff allocation 4 Figure 3 - Query 1 output for staff allocation 4 Figure 4 - Query 2 QBE for scheduled events beginning of October 5 Figure 5 - Query 2 output for scheduled events beginning

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    1. Describe the “Direct Business Model.” A direct business model is one in which a company bypasses the dealers in the supply chain and supply directly to the customers. The company following a direct business model treats suppliers and service providers as if they are inside the company. Dell uses this Direct Business Model very efficiently. It buy passes the dealers in the supply chain building each to order. It uses technology to blur the traditional boundaries between users‚ suppliers‚

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    FIDENTIAL / SULIT Template (A) Rev.1: March 2008 UNIVERSITI Tun Abdul Razak FINAL EXAMINATION JULY 2008 COURSE TITLE COURSE CODE DATE/DAY TIME/DURATION : : : : MANAGEMENT INFORMATION SYSTEMS B1B2013 18 NOVEMBER 2008/TUESDAY 09.00 AM - 12.00 PM /3 HOURS INSTRUCTIONS TO CANDIDATES: 1. 2. 3. 4. 5. This Question Booklet consists of THREE (3) Sections‚ Section A‚ B and C. Answer ALL Questions in Sections A and C. Answer ANY THREE (3) questions from Section B. Answer ALL questions

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    Information technology is one of many tools managers use to cope with change. Computer hardware is the physical equipment used for input‚ processing‚ and output activities in an information system. It consists of the following: the computer processing unit; various input‚ output‚ and storage devices; and physical media to link these devices together. DIAGRAM AM SENDING AS A PHOTO NIKKU:WATSAP LO CPU AND PRIMARY STORAGE: Central Processing Unit(CPU): · Manipulates symbols ‚numbers and letters

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    Challenges faced by the company: The best information flows worldwide and it will be usefull for reporting also. The “Ruben Panizza” who is an IT Director (Globally) at Colgate-Palmolive says without consistent information across all the units and frameworks‚ worldwide reporting

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    Problem 1. Problem 21 Category Weight A B C Labor costs 20 1 2 3 Labor productivity 20 2 3 1 Labor supply 10 2 1 3 Union relations 10 3 3 2 Material supply 10 2 1 1 Transportation costs 25 1 2 3 Infrastructure 5 2 2 2 Scores 165 210 225 Location C is the best Problem 22 a Category Weight A B C Labor costs 20 1 2 3 Labor productivity 20 2 3 1 Labor supply 10 2 1 3 Union relations 25 3 3 2 Material supply 10 2 1 1 Transportation costs 10 1 2 3 Infrastructure

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    Ethical Decision-Making: Employer Responsibilities and Employee Rights Chapter Objectives: After exploring this chapter‚ you will be able to: 1. Discuss the two distinct perspectives on the ethics of workplace relationships. 2. Explain the concept of due process in the workplace. 3. Define “employment at will” and its ethical rationale. 4. Describe the costs of an EAW environment. 5. Explain how due process relates to performance appraisals. 6. Discuss whether it is possible to downsize

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