have been applied in Noor hospital. Thanks to the members of Noor hospital we were able to apply all the theories with their practices. The five types of theories are: * Porter’s competitive forces * Hierarchy * Customer relationship management * Value Chain * Virtual groups All these 5 theories are being elaborated in this report. Acknowledgment As a group we would to thank all who supported us to complete this project. First we would like to show appreciation to Dr Salam
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INTRODUCTION GENERAL BACKGROUND Information system (IS) is the study of complementary networks of hardware and software that people and organizations use to collect‚ filters‚ and process‚ create‚ and distribute data. The study bridges business and computer science using the theoretical foundations of information and computation to study various business models and related algorithmic processes within a computer science discipline. Computer information system (CIS) is a field studying computers
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Managing the Digital Firm 1.2 Perspectives on Information Systems What Is an Information System? Too often you hear someone say‚ "Oh yeah‚ I know how to use a computer. I can surf the Web with the best of them and I can play Solitaire for hours. I’m really good at computers." Okay. So that person can pound a keyboard‚ use a mouse at lightning speed‚ and has a list of favorite Web sites a mile long. But the real question is: "Is that person information literate?" Just because you can pound the keyboard
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HISTORY OF INFORMATION SYSTEMS 1.1 INTRODUCTION In 1981‚ Gary Dickson published the first and (arguably) last widely recognized historical treatment of the field of management information systems (MIS) – now more commonly called information systems (IS). Given the many shifts in the direction of IS since 1981 and the wide-ranging and sometimes heated debate about the identity and core characteristics of IS‚ we contend that the field could benefit substantially from another historical analysis
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The Impact of Informatuon Systems on Organizations and Markets Vijay Gurbaxani and Seungjin Whang Z Z LU 0 Z 0 f- 3 .J The adoption of information technology (IT) in organizations has been growing at a rapid pace. The use of the technology has evolved from the automation of structured processes to systems that are truly revolutionary in that they introduce change into fundamental business procedures. Indeed‚ it is believed that "More than being helped by computers‚ companies will
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it relates to e-commerce‚ is illustrated by A) the same set of standards being used across the globe. B) the spread of plentiful‚ cheap information. C) the enabling of commerce worldwide. D) the availability of the Internet everywhere and anytime. 2. Which of the following is not one of the unique features of e-commerce technology? A) information density B) transparency C) richness D) social technology 3. The act of engaging consumers in a dialog that dynamically adjusts the
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Introduction Computerization is a control system that manages the process in industrial workplace. It reduces human errors and processing time‚ thus it can boost productivity and results into high quality of product produce. In an information system‚ computerization is concerned about interrelating different but interdependent transactions. This can result in a system with well-integrated processes that can perform much faster and more accurate than a manual system. Enrollment is the process of entering
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common road atlas is now being replaced with more sophisticated and interactive digital forms which in some vehicles are now being built in as standard features. These systems use computer programmes and GPS (Global Positioning System) satellite technology to assist with voice prompts and are a form of GIS (Global Information System). GIS though still a relatively new technology is becoming more and more useful for a vast range of applications which include every day life‚ science and agricultural
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Information System Portfolio TABLE OF CONTENTS 1 Introduction 1 1.1 Purpose 1 1.2 Scope 1 1.3 Format 1 2 Business Environment 2 Example 1 - PepsiAmericas Inc 2 Example 2 Parmalat Australia Ltd 3 Example 3 Coca Cola Bottling Company Egypt 6 3 Enterprise Systems Portfolio 9 Example 1 - PepsiAmericas Inc 9 Example 2 Parmalat Australia Ltd 12 Example 3 Coca Cola Bottling Company Egypt 16 In General 18 4 Analysis 19 Example 1 PepsiAmericas Inc 19 Example
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entrepreneur is planning to invest in a new chain of restaurants. In his opinion‚ keeping customers happy‚ not only by providing good food‚ but also excellent service is the key to staying competitive. Explain in your own words‚ how customer relationship management is proving to be a successful tool for organizations to retain and attract new customers. Suggest different ideas that Rajat can use to keep the customers happy in his chain of restaurants. Rajat‚ restaurant business faces following challenges:
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