International Journal of Business and Social Science Vol. 2 No. 17 www.ijbssnet.com Customer Service Effects on Customer Satisfaction and Customer Loyalty: A Field Research in Shopping Centers in Izmir City - Turkey Dr. Emel Kursunluoglu Yasar University‚ Foreign Trade and Marketing Department Selçuk Yaşar Kampüsü Üniversite Cad. Ağaçlı Yol No: 35- 37 Bornova-Izmir/Turkey E-mail: emel.kursunluoglu@yasar.edu.tr‚ Phone: +90 232 411 53 28 Abstract The purpose of this study is to analyze the
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Cultural shifts‚ women‚ and history in The god of small things Arundhati Roy’s God of Small things delves into experience of post-colonial India‚ exploring the lives of experiencing the cultural shifts‚. Using multi-narration to offer authentic insights into the worlds of characters‚ she plays with language intelligently to portray differing points of view Linguistic devices and techniques to delve into a number of themes but focusing on the loss of identity touching on familial relationships‚ history
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Bayonne Packaging Inc.‚ Bayonne Packaging is a specialty packaging converter which is the production of customized‚ complex-design packaging. They are genuinely used for promotional materials‚ software‚ luxury beverages‚ and gift food and candy. Bayonne Packaging Company which provides all the necessary services from design assistance through final package delivery is located in New Jersey‚ USA and is worth 43 million dollars. Currently‚ the company’s capacity isn’t matching its demand requirements
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1. PHOTOPLETHYSMOGRAPHY Photoplethysmography (PPG) is a simple and low-cost optical technique that can be used to detect blood volume changes in the microvascular bed of tissue (1). Pulse Photoplethysmography was introduced to the world by Hertzman in the year 1938. It is a noninvasive technique that makes use of light source and a detector. The change in blood volume is synchronous to heart beat and hence this method can indirectly measure heart rate. PPG has been used to assess skin
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Our results show that the current hiatus is part of natural climate variability‚ tied specifically to a La-Niña-like decadal cooling. Although similar decadal hiatus events may occur in the future‚ the multi-decadal warming trend is very likely to continue with greenhouse gas increase. Anyone with a little common sense who’s reading the abstract and the hype around the blogosphere and the Meehl et al papers will logically now be asking: if La Niña events can stop global warming‚ then how much
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Technology and the Effects on Organizational Design Technology impacts organizations at every level. Organizational technology is defined by Jones (2010) as “the combination of skills‚ knowledge‚ abilities‚ techniques‚ materials‚ machines‚ computers‚ tools‚ and other equipment that people use to convert or change raw materials‚ problems‚ and new ideas into valuable goods and services” (p. 240). In other words technology determines the level of efficiency of organizations. This paper highlights
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Chapter 11 Questions to be graded: 5. Were the experimental and control groups similar in their type of feeding? Provide a rationale for your answer. Answer: Yes the experimental and control groups are similar in their feeding type because 40.6% in the experimental group decided to breast-feed‚ and 41.7% in the control group decided to breast-feed‚ that’s only 1.1% difference. 53.1% of the experimental group bottle-fed while 50.0% of the control group bottle-fed‚ a small 3.1% difference. Finally
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Chapter 4: Process Design The definition of ’design’: ” The process by which some functional requirement of people is satisfied through the shaping or configuration of the resources and/or activities that comprise a product‚ or service‚ or the transformation process that produces them” What is process design? A design decision affects the physical shape and nature of the process (ex. purchase or rearrange the position of a piece of equipment‚ or when they change the way of working within a
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Operations Management • Processes that Make Money for Company – – – – Producing Quality Product Selling Product Delivering the Product Collecting Payment for Product Create Sell Deliver Collect $ The CHITA Program Operations Management • Common direction for Operations: • Continuous Process Improvement – Top down dictated – Shortest path to long term income growth – Jerky‚ trial and error approach – Make part of company culture – Frequently changing
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The relationship between culture and language Wenying Jiang This paper discusses the inseparability of culture and language‚ presents three new metaphors relating to culture and language‚ and explores cultural content in specific language items through a survey of word associations. The survey was designed for native Chinese speakers (NCS) in Chinese‚ as well as for native English speakers (NES) in English (see Appendix). The words and expressions associated by NCS convey Chinese culture‚ and those
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