A PROJECT REPORT ON “A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI” Submitted to Pt. Ravishankar Shukla University‚ Raipur In the partial fulfillment for the awarded of the degree Bachelor of Business Administration Session 2009 – 2012 Submitted By: VIKASH GAVEL
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Organizational Change and Employees’ Behaviors Abstract Organizational change can affect employees’ attitudes and behaviors in the workplace. Being able to recognize the types of changes and how employees are affected will better help a company in the process of a change gain a better workplace environment. Organizational Change and Employees’ Behaviors Organizational change is something that occurs most often in today’s business world. Organizational change
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Workplace Happiness Working circle always plays a key part in human being life‚from our ancestor to modern life‚ from simple career to most complicated one‚ from handy job to brainstorm skills‚ from low-skilled jobs to top management positions.No one refuses the fact that finding the true happiness in working could help to accelerate oneto achieve a good job‚ particularly in office-working life circle that isso-called themost complex type among avariety of ways of earning the living standard. Arguing
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Phillip Kotler “Satisfaction is a feeling of pleasure (or) disappointment resulting from comparing through perceived performance in relation to his her exception”. Since customer satisfaction is an important goal of any marketing program it is necessary to establish factors which help satisfy the customers. * Quality * Fair price * Economic & Efficient * Efficient delivery * Serious consideration After sales service Meaning of customer Satisfaction Customer “He
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E-mail:patforward2000@yahoo.com Received: August 20‚ 2011 doi:10.5430/jms.v3n1p32 Abstract Accepted: December 23‚ 2011 Published: February 15‚ 2012 URL: http://dx.doi.org/10.5430/jms.v3n1p32 This study examines the pattern of attributions of managers in business organizations as they relate to strategic decisions on critical success factors including personnel‚ market leadership and customers’ loyalty. A survey of 60 managers was conducted in Lagos‚ Nigeria and some psychological measures were administered to them.
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How do Workplace Ethics Apply to the Goals of an Organization and the Work of Employees? Abstract Ethics in the workplace are viewed in the business world as an attempt to communicate its expectations and standards of ethical behavior in the workplace. In recent years‚ managers and workers have expressed concerns about how ethics in the workplace apply to the goals of an organization and the work of the employees. The Ethics Resource Center (www.ethics
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CIA-1 Organisational Behaviour Impact of Motivation on employees Motivation is the word derived from the word ‘motive’ which means needs‚ desires‚ wants or drives within the persons. It is the process of inspiring people to actions to achieve the goals The sole reason for me in order to choose this topic is that in today’s world doing Business all over the world is a very challenging aspect. The performance that is given or delivered by the corporate is highly influenced by the Internal and
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Boomerang Employees: Bring ‘Em Back G.MURALI MANOHARI FACULTY‚ NEHRU INSTITUTE OF ENGINEERING & TECHNOLGY‚ COIMBATORE B.SUDHA VENKATALAKSHMI FACULTY‚ NEHRU INSTITUTE OF MANAGEMENT STUDIES‚ COIMBATORE “Great Things are coming back” Employee turnover is one of the biggest expenses for organizations. Losing and replacing employees can cost one times the salary and benefits of the departing employee. One method of combating high turnover costs is to focus on bringing back boomerang employees also
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Miguel Medina UNV-104 Information and Communication Literacy 2/24/2013 Sarah Robertson Internet in the Workplace Using a PC at work to browse the web can have both positive and negative effects on the productivity of a company. There are many reasons for using the internet at a place of business‚ from giving the brain a break from the stressful everyday tasks that are required to perform at work and also for using the web as a way for communicating with business contacts and acquiring useful
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Job Analysis is the process of collecting information about a job. The process of job analysis helps in the preparation of job description and job specification. 1. Job Description This is the objective setting of the job title‚ tasks‚ duties and responsibilities involved in a job. 2. Job specification This involves listing of employee qualifications‚ skills and abilities. These specifications are needed to do the job satisfactorily. Job Description Job Specification A statement containing
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