Hotel Guest Security Hotel guests want to feel safe and secure in their temporary home. Hotels have a duty to protect them. After all‚ the business depends upon them. Apart from the possibility of death or injury and destruction‚ the adverse publicity from an incident‚ can result in ruined reputations‚ failing business and knock-on effects to tourism in the country or region. The risk to hotels can also increase because of the identity of an individual guest or his or her family.
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CHAPTER NO 1 INDRODUCTION An overview of Royalson Hotel: Royalson Hotel is located on the GT road toward Peshawar at Taxila with having the facilities of Guests rooms‚ Restaurants‚ and banquets. It has 40 rooms including deluxe‚ executive and suits with having all the basic and luxurious facilities along with the 4 different restaurants‚ where guests can find the different tastes of food items. It also has 6 halls of different size where
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Smoking issues in hotel Smoking issues are always the most difficult question. People constantly will discuss and debate this topic‚ especially non smokers. At the moment almost all countries limited places‚ where people can smoke in public area. In relation to hotels owners have divided accommodations on non smokers and smokers. Some are doing it voluntarily‚ as public awareness about the health dangers of secondhand smoke grows. Others are being forced by a growing number of state and
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Application – Making you Say Wow (Chapter 3 page 68-69) When you hear the name the Ritz-Carlton Hotels‚ what words come to your mind? Luxury? Elegance? Formal‚ or maybe even dull and boring? Very expensive? Three words that the company hopes come to mind are exemplary customer service. Ritz-Carlton is committed to treating its guests like royalty. It has very different corporate cultures in the hotel and lodging industry‚ and employees are referred to as “our ladies and gentleman.” Its motto is
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This paper introduces the concept of guanxi neglect through a case study that describes the takeover of a formerly Chinese managed hotel by a western based‚ international hotel management company. Specifically‚ it covers the cultural conflict that occurred for employees trying to adapt from the former Chinese relationship (guanxi) based planned methods of hotel management to that of the more market oriented‚ management company. Conclusions that are drawn highlight cultural characteristics and
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Introduction The project on “Hotel Management and Reservation System” is one of the interactive Software which has two user modes separated for manager and customer. This system can handle almost the entire task required in the Hotel Management being one of the key to raise the organization prestige and status as it saves processing time and help to provide better management system. Using this software one can make their managerial aspect of hotel strong and fast. Mainly the program is divided into
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It All Adds Up Throughout the play Cyrano de Bergerac‚ Edmond Rostand concentrates on Cyrano’s adoration of the exquisite Roxanne‚ and his attempts to win her love for the less intelligent but more attractive Christian de Neuvillette. Cyrano‚ a large-nosed swordsman and poet‚ must overcome internal struggles between his passion for Roxanne and loyalty to his friend Christian. In the end of the play‚ when Roxanne learns the truth about the true identity of Christian‚ the ever-loyal Cyrano wrongly
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"Death assumes the aspect of deliverance " A hotel where one goes to die‚ to escape a present despair‚ is not a story so completely bizarre considering many people already wish for this kind of escape. Jean Monnier the product of a stock market crash and failed marriage was left with what seemed no other choice then to escape the misery through death. He finds the perfect means to in what seems to be the perfect place‚ Thanatos Palace Hotel in New Mexico. They promise him many things but most
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“Financial Management for Services” INVESTMENT PACKAGE Contents 1. EXECUTIVE SUMMARY C.I.G. Exclusive Resort is today the leading resort hotel on the island. It is acknowledged both by its guests and its competitors as the one way stop for tourists who seek high quality services at a stunning natural environment. Our collection of distinctive rooms and villas categories and the chain-branded name addresses successfully the demands
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instance‚ a night at an average two or three-star hotel generates approximately 29‚53 kg of carbon dioxide‚ likewise the same stay at an upscale hotel – four to five stars has an even bigger impact on the environment‚ accounting for 33‚38 kg of carbon dioxide for an average stay (Salisbury‚ 2011). Hotels contribute to 60 million tones of carbon dioxide emissions annually due to uninformed guests and wasteful policies (Hotel.info‚ 2012). Why should hotels think and go green? As a result of tourism
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