Customer Service Jollibee is no stranger to great service. In fact‚ it’s an operations cornerstone instilled in every employee and manager. But these days‚ it’s a new kind of service that has Jollibee abuzz. It’s called community service—service that goes beyond the corporation’s interests and focuses on making a difference in the lives of Filipinos. Over the past years and before the establishment of Jollibee Foundation‚ the Jollibee Foods Corporation (JFC) through the brands Jollibee‚ Chowking‚ Greenwich
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JOLLIBEE PHILIPPINES BUSINESS PLAN Evelyn A. Gaspar BSBA – IV AM Description of Business Jollibee is a well-known fast-food restaurant in the Philippines offering food great tasting and great value food. It has attained success from its humble beginnings. In 1975‚ Tony tan Caktiong‚ the founder of Jollibee and his family opened up a Magnolia ice cream parlor in Cubao‚ Quezon City. Sometime in 1978‚ Caktiong and his brothersand sisters engaged the services of a management consultant‚ Manuel
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Jollibee Case Study Introduction Jollibee started in 1975 as an ice cream parlor (Barlett‚ Bemish 2010). It diversified into sandwiches after the company’s president Mr. Tony Tan realized that events triggered by the 1977 oil crisis could double the price of ice cream (Barlett‚ Bemish 2010). However‚ the business incorporated a year later with only five stores in Manila. Its name is inspired by the president’s vision of employees working happily and efficiently like bees in a hive (Barlett
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Jollibee case study How can companies create value in the Fast Food industry? How was Jollibee able to develop a dominant position in the Philippines? What are Jollibee’s sources of competitive advantage with respect to McDonald in that market? Companies in fast food industry are creating value with: Providing a time constrained customers a good quality food in a clean dining environment at a low price Offering Standardized menus‚ cooked in bulk in advance‚ kept hot‚ packaged‚ and available
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Executive Summary The case gives an idea about how the competition influenced Jollibee’s strategy‚ both domestic and international. Jollibee ‚which was a Filipino chain of restaurants‚ wasforced to change their strategy with the entry of McDonalds in Philippines‚ whichlater transformed the company into a global company .The company faced seriouschallenges with their international exposure. The challenges included the conflictswith franchisees/Joint venture and conflicts between divisions. Another
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cover‚ ½ drain tray‚ vanadium knife‚ chopping board Recta file‚ bastard ½"‚ recta file holder‚ stockpot 20 cm (sanitizing) Catsup: Catsup dispenser red‚ pitcher plastic w/ cover Others: Measuring pitcher (sanitizing)‚ wire whisk‚ aluminum tray‚ jollibee red tray‚ hot pan 2 ½ x ½ 100ppm container‚ stainless burger wheel SBD: 1/6x4 pan‚ plastic f5 container (parts traex)‚ plastic s2 container (open pack sbd)‚ plastic f3 container (sbd leftover)‚ 1/6x4 pan (ice)‚ spatula 1905 (L)‚ 1901 (M)‚ 1903
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What were the strategy and competitive advantages of Jollibee in the Philippines? JFC observed that the fast food market in Philippines had a high growth potential. They were the first movers in the market and therefore able to build up brand recognition. JFC’s success could be attributed to its differentiation strategy that created and sustained a competitive advantage especially against McDonalds. The McDonalds was a global giant strictly following the philosophy of standardization especially
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De Guzman Mary Joy Dejucos Joana Ducay Angelica Formentera Jehieli Igmen Ruby Joy Laurente Renato Jr. Ryan Lauren Leonardo Arjay Modina COMPANY DESCRIPTION Jollibee is the largest fast food chain in the Philippines‚ operating a nationwide network of over 750 stores. A dominant market leader in the Philippines‚ Jollibee enjoys the lion’s share of the local market that is more than all the other multinational brands combined. Its location is at the 588 Camarin corner Zabarte Road (North)
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Tropical Agricultural Research Vol. 22 (3): 251 - 262 (2011) Strategies for Competitive Advantage in Value Added Tea Marketing H.M.U.N. Herath and S. De Silva1* Postgraduate Institute of Agriculture University of Peradeniya Sri Lanka ABSTRACT. At present the world tea market is rapidly growing with emerging customer needs. The importance of a change from bulk tea exports to value added tea products is highlighted in literature to face the challenges in an increasingly competitive beverage
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Teamwork in a Multinational Company Added Value or Loss of Efficiency? Table of Contents List of Abbreviations..................................................................................................I 1) Introduction .......................................................................................................... 1 1.1) Objective ....................................................................................................... 1 1.2) Structure...................
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