List ways that Dell conducts research on its customers to continually improve products and services. Customer Advisory Panel (CAP) Days Customer Spotlights on Dell.com What are the features of Dell’s research? Customer Advisory Panel (CAP) Days are an example of how Dell can continually learn from-our customers. When we visited with customers during the CAP Day sessions‚ some were unhappy;others were thrilled. All seemed delighted that we invited them to Dell for an open discussion-around
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Cardiff Metropolitan University London School of Commerce Subject Title: Integrated Case Study -- Dell Semester: Semester Three Student: FEI WU LSC ID: L0227CHSY1013 University ID: 20066978 Supervisor: Dr. Rajendra Kumar 19/09/2014 Acknowledgement This report is fully of supports from my parents. They give me not only financial support but also materials mentally. My sincere supervisor‚ to my tutor‚ Dr. Rajendra Kumar‚ whose professionalism‚ provided his opportunity‚ patience to encourage me
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Management: Dell Value Chain Activities Analysis INTRODUCTION According to Porter the value chain is defined as the complete flow of products from the suppliers to the customers and management of the information flow in a way that maximizes the consumer satisfaction with the increase in the profit margins of the company.(ivythesis‚2009) Dell’s value chain is one of a kind‚ they outsource all there components across the world and then assemble and sells it directly to the customers. Dell works in a
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Common-Size Analysis Common-Size Income Statement Analysis The common-size income statement for Dell shows a relatively flat history for cost of goods sold compared to sales from 82.27% in 2006 to 82.49% in 2010. Dell’s five year average for cost of goods sold to sales was 82.23%‚ which is bit higher than HP cost of goods sold to sales five year average of 75.96%. This in turn gives HP higher gross revenue than Dell most likely through means of obtaining raw materials and goods at lower costs‚ giving
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The marketing strategy: As Dell being one of the big gamers in the computer market and to keep its Increasing market share and revenues that Dell gained due to its strategy that is often called as a singular strategy which is to build and sell products cheaper and more efficiently than their competitors. With HP‚ IBM and Lenovo adopting profitable techniques and selling their products cheaper dell was forced to adopt new techniques to its strategy to gain their market share back. HP‚ Lenovo and
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Business Model: Dell Inc. founded by Michael Dell in the 1984 is the world’s largest PC Manufacturer with annual sales of over $54 billion from around 170 countries. The Company was founded on a simple concept; that by selling personal computers directly to customers‚ Dell could best understand their needs and provides the most effective computing solutions to meet those needs. Dell provides computer systems under its enviable "low-cost direct sales model" under which the company maintains full ownership
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------------------------------------------------- A Case study of Dell supply chain management Liu Xingrui 920514-7482 tml10xlu@student.hig.se Xiao Ziye 920801-6619 tml10zxo@student.hig.se Peng Yunyi 930204-9128 tml10ypg@student.hig.se Liu Siqi 921026-9628 tml10slu@student.hig.se Date Summary Dell’s supply chain is typical paragon among the computer manufacturing industry. The advantage of supply chain lead to a rather strong marketing performance for dell than it ever had been. This paper takes an overview
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Beating Dell: Why HP Acquired Compaq In 2001‚ Hewlett-Packard (now HP) shocked the business world when its former CEO‚ Carly Fiorina‚ announced that rival computer-maker Compaq had agreed to be acquired by HP. The announcement came at the end of a year in which slumping demand and strong competition from Dell had buffeted both companies. The merged company would have annual revenues of about $87.4 billion‚ putting it in the same league as IBM‚ and would be able to provide customers with a full range
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CONTRASTING MANAGEMENT STYLE OF DELL AND GROVE Abstract Management style was examined in the manner two industry leaders run a company that competes against each other‚ Michael Dell‚ founder of Dell Computer Corporation and Andy Grove‚ co founder of Intel Corporation. (Krames‚ J.A. 2003). This paper studies both leaders’ unique contribution to the computer technology industry and the contrasted personal beliefs and leadership styles they exhibited on their way to success. Dell‘s high performance
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Pro-forma A Background Information As an overview Hewlett-Packard (HP) is a technology company that operates worldwide‚ the main image they portrait of themselves is that they explore how technology and services can help people and companies address their problems and challengers‚ and realise their possibilities‚ aspirations and dreams. HP have stated on their website that (1) they apply new thinking and ideas to create more simple‚ valuable and trusted experiences with technology‚ continuously
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