Journal of Management and Marketing Research Consumers and credit cards: A review of the empirical literature Phylis M. Mansfield Penn State University – Erie Mary Beth Pinto Penn State University – Erie Cliff A. Robb University of Alabama ABSTRACT Research in the area of consumer credit card attitude and behavior has provided an abundance of literature in the business‚ psychology‚ and public policy fields. Beginning in the 1960s‚ the work revolved around descriptive characteristics and evolved
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how digital marketing communication (DMC) works from a relationship marketing perspective‚ especially for cultivating customer loyalty. In this paper‚ we draw together previous research into an integrative conceptual model that explains how the key elements of DMC - frequency and content of brand communication‚ personalization‚ and interactivity - can lead to improved customer value‚ commitment‚ and loyalty. Keywords: digital marketing communication; personalization; interactivity; customer
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“FACTOR OF AFFECTING GROWTH OF SMEs in PACKAGING” Industry Internship Program Report Submitted in Partial Fulfilment For The Degree Of Post Graduate Diploma in Management By Pankaj bajaj Roll No 49 Batch: 2012-14 Under the guidance of Prof. Rajlakshmi Vel. Mr. K Subramanian (CEO) Lecturer Mr
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Case Study # 3 Rollin’ in a ‘Sclade 1. Cadillac’s “new customer” can be described as a subculture for many reasons. A subculture can be defined as a group whose members share beliefs and common experiences that set them apart from others. In 1998‚ when GM introduced its first Escalade‚ a new customer based was created for Cadillac. Prior to this new product‚ the customer base of Cadillac primarily consisted of upper-middle class‚ aging‚ Caucasian drivers. The conception of the Escalade extended
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Assignment consumer behaviour By Andrea Márki and Callina Knappmann D-08 In multiple of our classes we are working on a new product for a brand. We had the task to come up with a new product for Levi’s. Levi’s (also known as Levi’s Strauss and Co.) is an American jeans company that was founded by Levi Strauss in 1853. The American Levi Strauss has invented the first blue jeans. Therefore the blue jeans became one of America’s most famous products. Levi’s is most famous for their jeans so
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understanding consumer behavior of such importance to marketers? Give examples of how marketers apply their understanding of consumer behavior to their marketing strategies. The study of Consumer behavior plays an importance role to the marketers which need to study in how individuals‚ groups and organizations select‚ buy‚ use and dispose of goods‚ services‚ idea or experiences to satisfy their needs and wants. The marketers need to research and understand how the study of consumer behavior works and
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Abstract Graves Enterprises is a maker of consumer and commercial grade floor care products. The new vice president for Graves Enterprises is responsible for doubling sales in both the consumer and commercial markets within the next year. The new findings of an extensive research suggested that the target market is homeowners‚ females 29-59‚ with a household income of $75-$150K. Consumers and businesses use defined processes for making purchasing decisions. They are two different markets with different
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industry and only 10-20% in the industrial equipment industry. Within a industry‚ a low and high spending companies can be found. This project explores and extends the congruency framework by incorporating the impact of promotion schemes on consumer buying behavior. INTRODUCTION TO PROMOTION SCHEMES Promotional Scheming is simply the creation of plan to profit from a market. Stocks‚ Bond‚ Commodities‚ Forex markets can all be schemed. Scheme by definition means "A systematic plan of action". Promotion
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Ravindran PGP 14/138 Section A Contact Lens: Study on the Consumer Buying Behavior Contents Executive Summary 3 Objective 3 Importance to business and marketing 3 Introduction 4 Types of contact lenses 4 Brands 5 Comparison with Spectacles and Lasik 5 Research Methodology 5 Insights from Secondary Research 6 Insights from Interview and Survey 6 Analysis 6 Hierarchy of Effects: ABC model 7 Consumer Involvement: High Involvement/Emotional 7 Looking Glass self
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the journal title of Malaysian Consumers’ Credit Card Usage Behavior. This is because in the subject Personal Finance and Planning (FIN533)‚ in Chapter 3‚ I had learned the topic Consumer Credit. In which one of the consumer credit sources comes from Credit Card. I am glad to choose this topic because it is an interesting topic because it can help me to understand more why a person spends using credit card. This also allows me identify the credit card usage behavior. Nowadays‚ many Malaysian
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