1) 1. Introduction The management of a business can be divided into nine business functions namely: General and strategic management Purchasing Production and operations Marketing Public relations Human resources Administration and information Financial and accounting Risk management The nine functions are important because their role is to ensure that the goals of the business are achieved. All the functions work together to ensure the survival of a business just like the organs of a human. None
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OUTCOME 2: Understand how to receive and transfer telephone calls – 2.1 Describe how to identify callers and their needs Identify callers needs Start with open questions‚ use active listening‚ don’t interrupt the caller. Clarification of actual situation/facts Ask pertinent questions‚ go over what the caller has said and ask if this is right. Find out what user knows already Ask what information was previous given‚ have respect for the callers attitude without adopting it. Transition providing
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Business Case IIS Networking Infrastructure Design Project | |Table of Contents | | | | Executive Summary 2 Project Overview 3 1.1 Project Overview 3 1.2 PROJECT DESCRIPTION 3 1.3 ALTERNATIVES
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Financial Accounts The Assignment Liam O’Brady owns a business selling musical instruments. The following trial balance has been extracted from the books of account at 31 October 2012. Dr Cr £ £ Bank balance 19281 Capital balance as at 1 November 2011 61489 Carriage inwards 480 Carriage outwards 2110 Discounts 664 811 Drawings 28650 Fixtures and fittings – at cost 62200 Fixtures and fitting – provision for depreciation
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McDonald’s in it business operations for the three functions:-1) development of the workman and the scientific education2) the method of performing every job3) and the system of rewardingSo that they can meet the goals 7. TRAINING The scientific training is also one considered to be one of the important principles in the scientific management. The company also has the strong tradition and belief that the training have known for their values as the bottom line for their business. There is also
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with service levels‚ pay per milestone crossed options and even offer returning fees or no pay if targets are not met. All this‚ with the least amount of face to face interaction with your supplier! Yes‚ the world has shrunk and most of us do business with folks from around the world. This practice is only increasing in popularity and companies are now working towards mitigating the cons listed in the table above. Some disadvantages |Existence of ‘hidden costs’ that arise due to cultural
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www.palgrave-journals.com/rpm Examining the determinants of room rates for hotels in capital cities: The Oslo experience Christer Thrane Received (in revised form): 7th November‚ 2006 Department of Social Sciences‚ Lillehammer University College‚ 2626 Lillehammer‚ Norway. Tel: þ 47 61 28 82 47; Fax: þ 47 61 28 81 70; E-mail: Christer.Thrane@hil.no Christer Thrane is Professor of Tourism in the Department of Social Sciences at Lillehammer University College‚ Norway. His research interests
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Introduction This chapter presents the background of the study‚ statement of the problem‚ purpose of the Study‚ objectives of the study‚ research questions‚ scope of the study and the significant of the study. Background of the study Customer care was defined by Kotler (1998) as a service that one can offer to another which is essentially intangible and does not result in the ownership of anything but brings about customer delight and satisfaction. In other words‚ customer care is a service
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{draw:frame} University of Derby/Buxton Hospitality Management MA Hotel Renovation A Tool For Repositioning In the Hotel Industry Submission Date: 7th May 2009 Business Analysis and Decision Making Student: Nana Yaa Addo Module Leader: Norman Dindsdale Introduction The hospitality industry has grown phenomenally since 2001 and has been driven by both leisure and business demand (kloppers 2005). The needs of the consumer have now become dynamic rather than static. Consumers
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WEBSITE FOR HOTEL WITH ONLINE RESERVATION Methods Of Research Submitted to the Faculty of the College of Business and Entrepreneurship Cavite State University Imus‚ Cavite In partial fulfillment Of the requirements for the degree of Bachelor of Science in Information Technology Janet Pauline S. Rivera February 2012 INTRODUCTION Today‚ most of the Hotels provide services using computer system. It helps to perform task in an easy way with less time consume. Some companies are
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