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    BUSINESS PRE-SEMESTER EXAMINATIIONS II MBA KNOWLEDGE MANAGEMENT Max.Marks.100 PART – A Answer all the questions (10x2=20) 1. Define Knowledge Management. Knowledge management (KM) comprises a range of strategies and practices used in an organization to identify‚ create‚ represent‚ distribute‚ and enable adoption of insights and experiences 2. List various team members in knowledge management system. a. Knowledge manager b. Project Manager c.

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    mati Module Leader Comments Module Leader’s Comments on Citing & Referencing Executive Summary Knowledge management has been the talk of the town with companies moving forward to create a knowledge based environment that will ensure the progression of the companies will be able to share and pool together its resources in knowledge. New changes in technology has enabled companies to grow at a faster rate due to rapid access to information and data‚ here we are taking a look at QM Group of

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    KNOWLEDGE MANAGEMENT ASSIGNMENT Submitted by:- Article-1:- The five-tier knowledge management Hierarchy Richard C. Hicks‚ Ronald Dattero and Stuart D. Galup Abstract of the Article:- Purpose – Many terms commonly used in the field of knowledge management (KM) have multiple uses and sometimes conflicting definitions because they are adapted from other research streams. Discussions of the various hierarchies of data‚ information‚ knowledge‚ and other related terms‚ although

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    KNOWLEDGE MANAGEMENT SYSTEM KNOWLEDGE: Knowledge is a familiarity with someone or something‚ which can include facts‚ information‚descriptions‚or skills acquired through experience or education. It can refer to the theoretical or practical understanding of a subject. It can be implicit (as with practical skill or expertise) or explicit (as with the theoretical understanding of a subject); it can be more or less formal or systematic. In philosophy‚ the study of knowledge is called epistemology;

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    San Francisco Public Utilities Commission Preserves Expertise with Better Knowledge Management CASE STUDY A major challenge facing many companies and organizations is the imminent retirement of baby boomers. For certain organizations‚ this challenge is more daunting than usual‚ not only because of a larger spike in employee retirements‚ but also because of the business process change that must accompany significant shifts in any workforce. The San Francisco Public Utilities Commission (SFPUC)

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    Case Study for MGMT The Case Study “Did Toyota’s Culture Cause Its Problems?” illustrates the slow reaction to safety problems and the arrogant culture of Toyota regarding the issue of unintended acceleration (Robbins &Judge 2013). The key issues in the case study are the arrogant culture of Toyota‚ miscommunication‚ groupthink and poor human resource management. The problems in Toyota began with the recall of 10000 Laxus Cars in 2000 (Finch 2010‚ p 475)‚ followed by a series of recalls for

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    Knowledge Management "Knowledge management is the set of practices aimed at discovering and harnessing an organization ’s intellectual resources. It ’s about finding‚ unlocking‚ sharing‚ and altogether capitalizing on the most precious resources of an organization: people ’s expertise‚ skills‚ wisdom‚ and relationships. Knowledge managers find these human assets‚ help people collaborate and learn‚ help people generate new ideas‚ and harness those ideas into successful innovations" (Bateman

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    processes in overlapping parts‚ and at a minimum includes these parts: Using accessible knowledge from outside sources Embedding and storing knowledge in business processes‚ products and services Representing knowledge in databases and documents Promoting knowledge growth through the organization’s culture and incentives Transferring and sharing knowledge throughout the organization Assessing the value of knowledge assets and impact on a regular basis 2 Why is KM important to an organization? Proactive

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    Strategic Management Definition 1. “Strategic management can be defined as the art and science of formulating‚ implementing and evaluating cross-functional decisions that enable an organization to achieve its objectives.” David‚ F.R. (2009). 2. “An integrative management field that combines analysis‚ formulation‚ and implementation in the quest for competitive advantage.” Rothaermel‚ F. T. (2012) 3. “Strategic management includes understanding the strategic position of an organisation‚ making

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    detailed coverage of knowledge management concepts and methodologies which includes knowledge creation‚ knowledge architecture‚ and knowledge codification. The knowledge management tools and knowledge portals as well as the notions of knowledge transfer in the E-world are discussed. Aims The aims of this unit include the broad understanding of the following areas of Knowledge Management Systems: • Knowledge Management Systems Life Cycle. • Knowledge Creation and Knowledge Architecture. • Capturing

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