a. Because your safety is important‚ updates have successfully prepared the enclosed form to report identity theft to creditors. b. Would you mind going to our website to fill out the customer information so that your order can be processed with our new database software? c. We are now offering RapidAssist‚ a software program that provides immediate technical support through our website to your employees and customers. d. To provide better service‚ a new software named RapidAssist is now offered
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Why do we have organizations? Organization implies that a group of individuals come together working‚ supporting a common goal. Everyone has a role and understands their responsibility in obtaining‚ achieving the goal. Why do we have organizations? Organizations are the foundation of our being. They give us structure on how to function in our day to day activities and help in achieving the completion of a common goal. They define our role & the importance of our talent/skill to succeed
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of commercial contract that businesses enter into on a day to day basis; 2. Advise on the terms needed in a sale of goods contract in order to protect the seller’s position in respect of price‚ payment and delivery; 3. Apply simple terms in a sale of goods contract dealing with price‚ payment and delivery; 4. Advise on the principal remedies available to the unpaid seller of goods; 5. Identify the terms which need to be included in a retention of title clause in order for it to work and
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Científica Rajkumar Paulrajan‚ Harish Rajkumar Service Quality and Customers preference of Cellular Mobile Service Providers Journal of Technology Management & Innovation‚ vol. 6‚ núm. 1‚ 2011‚ pp. 38-45‚ Universidad Alberto Hurtado Chile Available in: http://www.redalyc.org/articulo.oa?id=84718815004 Journal of Technology Management & Innovation‚ ISSN (Electronic Version): 0718-2724 ljimenez@jotmi.org Universidad Alberto Hurtado Chile How to cite Complete issue More information
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Contents1.Lifetime Customer Value....................................................1What would you estimate is the lifetime customer value (LCV) of Laura’s business at each of the stores?How would you account for any difference?2.Level of Service..................................................................3How would you rate the level of service provided by the two newsagents? Why?3.Customer Satisfaction and Customer Loyalty.........................4Although Laura shopped at the first newsagent
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How management teams can have a good fight? Summary How management teams can have a good fight? Everyone has his own answer. Related to O.B.‚ what’s the new answer? In the case study‚ we discussed about “the forgotten group member” as group. We talked about “yes or no”‚ “why” and “how”. Every member can have his own idea‚ but we must reach an agreement as our group’s conclusion. This process is called “decision making”. During this process‚ if all the members’ own ideas are the same‚ that’s
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1. Explain the qualities required to become good Sales Personnel Some of the qualities of good sales persons are as follows: 1. Ability to estimate customer’s needs and desires: Should determine what the customer wants and the best way to sell. 2. Ambition : He likes to do a good job and is interested in getting ahead with your company. 3. Appearance: Appearance means a lot today and successful salesman is neat and organized. He presents himself well in person. Also he keeps his desk‚ books
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Customer Care In todays competitive environment‚ the issue of customer relations has become ever more important. With such wide choices available to the customer‚ the slightest dissatisfaction can easily result in customer taking their business else where. There are many methods available for an organisation to establish and maintain positive relationships with customer to help them retain their business. Communication is one of the most important methods as it covers many aspects of customer
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consider sales and marketing synonymous‚ one task split into two. However this could not be further from the truth. Sales are activities that lead to closing the deal and signing an agreement or contract. Marketing is the courses of action implemented to reach and persuade prospects (Lake‚ n.d.). The relationship between these two departments is analogous to the sibling rivalry of Siamese twins‚ joined at the hip and constantly arguing. Different in culture and personality‚ marketing and sales are traditionally
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for having poor customer service. Some of the bad customer service areas at Walmart are in the electronic department where there is only one cashier‚ their customer service department only has one cashier‚ the self-checkout lines does not always accept cash‚ debit‚ and credit‚ and they never have enough cashiers staffed leading to extremely long lines. Walmart will benefit from benchmarking because they can earn the customers trust and help build morale‚ bringing their customers back to shop with
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