Executive summary In this report we will evaluate the definition of managing diversity‚ its importance‚the consequence and some realted application towards certain organization.Managing diversity in generally talks about age and gender.but in real life‚it speak broader than just that. It include more in the likes of race‚culture‚religion‚family background‚personel skill‚ attributes and so on.it is important to understand the dimension of diversity‚ in order for us to take it in a different level
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The Role of Internal Marketing and E-marketing in attaining Customer Satisfaction in the Educational Industry A case study: New Century School/Private Schools Sector Traditionally‚ customer satisfaction has been viewed as the primary antecedent to loyalty given the link between satisfaction‚ repeated purchase‚ positive recommendation‚ and profitability. However‚ satisfaction as a measure of the strength of the customer–brand relationship has been criticized as too cognitive in nature‚ measuring
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International Review of Management and Marketing Vol. 2‚ No. 4‚ 2012‚ pp.220-230 ISSN: 2146-4405 www.econjournals.com Customer Relationship Management (CRM) in Hotel Industry: A framework Proposal on the Relationship among CRM Dimensions‚ Marketing Capabilities and Hotel Performance Abdul Alem Mohammed School of Tourism‚ Hospitality and Environmental Management‚ COLGIS‚ Univerisiti Utara Malaysia‚ Sintok‚ Malaysia. Email: abd_102006@yahoo.com Basri bin Rashid School of Tourism‚ Hospitality
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REPORT ON STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME (SIWES) (MARCH – AUGUST 2013) AT & BY DAVID TOPE OSHO (10CG011038) COMPUTER SCIENCE‚ DEPARTMENT OF COMPUTER AND INFORMATION SCIENCE‚ COVENANT UNIVERSITY. BEING A REPORT SUBMITTED TO THE DEAN OF COLLEGE OF SCIENCE AND TECHNOLOGY IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR CSM 326 DEAN CST:C.T.LOTO SEPTEMBER 2013. DEDICATION I dedicate this report to God almighty for his favour‚ guidance‚ protection
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operation of this program segment. Defend your choices. -1‚0‚49‚50‚51‚69‚70‚71‚84‚85‚86‚99‚100‚101 All values one below the other‚ and one above the various numbers strictly for researching if the actual numbers work properly. o Give a set of test values that will cause each of the branches to be executed. Some test values would be 25‚65‚ 75‚ 95 and 101 in which 101 would be default. o Give a set of test values that test the abnormal operation of this program segment. Test values that would have
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CUSTOMER SATISFACTION 1.0 INTRODUCTION Customer satisfaction is a term that normally used in manufacturing‚ business and marketing industries. This measurement benchmark is important for recognizing the potentiality of product or services demand in meeting the customer expectation and requirement. As the economy is now gearing towards globalization‚ remain competitive in product quality‚ reliability‚ creativity‚ innovative‚ competitive price and excellent customer service is vital in order
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and Taiwan for Asia Pacific. Mission‚ Goals and Objectives: The Mission of the company is to produce world-class cameras marketed all over the world‚ produced at most optimum cost using best manufacturing practices‚ giving value for money to its customers and maximizing yield for its investors. The Strategic Goals of the company are: 1. To be among first five camera producers in a decade. 2. To manufacture world-class cameras with a P/Q ratio of at least 4 stars. 3. To maximize financial performance
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“What factors contributed to your team’s performance‚ cohesion‚ and learning?” Summary The Everest Simulation is designed with the key factors relating to teamwork in mind. Things like effective communication; specific information sharing‚ process orientation and conflict management play a major role in determining the success of a team. Our team consisted of Ellena Berg who was the Team Leader‚ Gary Leduc the team’s Physician‚ AiPing Lee the Environmentalist‚ Ushita Shah the professional Photographer
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Customer Satisfaction Satisfaction is a person’s feeling of pleasure or disappointment resulting from comparing a product’s perceived performance in relation to his/her expectations. Short of expectation = Unsatisfied customer Matches expectation = Highly satisfied customer A short of expectation means an unsatisfied customer while a matched expectation means a highly satisfied customer. Customer satisfaction is the relationship of perceived performance to expectation. It is a form of expectation
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SPREADSHEET MODELING AND SIMULATION Spring 2014 Instructor: Yanjun Li‚ office: KRAN 422‚ phone: 494-4525‚ e-mail: li14@purdue.edu Office Hours: Tuesday 1:00 – 4:00 pm‚ or by appointment. Course Packet: The course packet contains cases and readings from various sources. Textbook: David Hartvigsen‚ SimQuick: Process Simulation with Excel‚ 2nd Edition‚ Prentice Hall‚ 2004. (ISBN: 0-13-107880-1) References: Law‚ A. M. and W. D. Kelton‚ Simulation Modeling and Analysis
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