Strategic HRM Presentation Topic: Southwest Airlines: A Case Study Linking Employee Needs Satisfaction and Organizational Capabilities to Competitive Advantage written by Roger Hallowell Reference: Human Resource Management‚ 1996‚ Vol. 35(4)‚ p. 513-534 Presented by: M. Shahnawaz Adil Dated: Tuesday‚ March 01‚ 2011 Course Facilitator: Mr. Ahsan Durrani Abstract (as written by Roger Hallowell): This article analyzes the sources of Southwest Airlines’ competitive advantage using an integrative
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● Developed and led customers relationships department ● Continuously built. developed‚ and executed on deepening clients relationships ● Worked directly with staff and customers in compliance and business development while offering quality service ● Designed and conducted training programs for teams ● Partnered with other departments on projects to set high standards and gained competitive advantage in the industry ● Demostrated a precise alignment commitment to performance and awareness to customers
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recall the following definitions from an earlier Module: • Core Competency – An internal‚ value-creating activity that is central to the company’s ability to achieve a competitive advantage. • Distinctive Competency – An internal‚ value-creating activity that is unique and allows a company to achieve a competitive advantage. • Capability – A company’s ability to put its resources and competencies to productive use. Core competencies are rarely reliant on a single department – they are more likely
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report from your nurse collegue a nurse can than gather that information to develop their goal for the day. Goals are important‚ they determine the focus of the nurse and allow them to accomplish their tasks efficiently and in a timely manner. Core Competency: Managing Patient-Centered Care Let’s face it‚ a nurse would not have a career if it were not for patients‚ this does not mean I wish for people to get sick‚ instead it means that all of my efforts during my shift are geared towards the patient
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‘Resources underlie competencies‚ whereas competencies build resources’ Discuss this statement and explain under what conditions both resources and capabilities can create a competitive advantage for a company Introduction This essay will discuss how resources and competences are linked with regards to a firm’s performance and under what conditions they can be fully utilized to create a competitive advantage for the company in question. Main Generally it can be found that in a particular
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practice. COMPETENCY OF A SOCIAL CARE PRACTITIONER Social care according to Share and Lalor is a unique profession that requires variety of skills in the delivery of care and service. This standard skill varies from the aims of the service to the specific needs of the service users. Competencies in skills such as effective communication‚ ability to form professional relationship‚ accountability‚ confidentiality team work etc. are essential for social care profession. Competency according The
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The Impact of Core Competencies on Competitive Advantage 1. Introduction Companies need to learn to manage tomorrow’s opportunities as competently as they manage today’s businesses. The discovery of new competitive space is helped when a company has a class of technology generalists that can move from one discipline to another. The new market development can be geared up by developing the capability to redeploy the human resources quickly from one business opportunity to another. It is the top
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HUMAN RESOURCE MANAGEMENT COMPETENCY CRITERIA HR PLANNING AND ACQUISITION | Competence Level | | A | B | C | D | Recruitment‚ Selection and Placement | Proficient in Behavioral interview and assessment‚ test and interview interpretation‚ sourcing and selection methods Able to define job specification and selection criteria | Has thorough knowledge of sourcing and selection processes; recruitment of key technical and managerial people; selection of seasoned and experience candidates
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existed between the units. Alternatively‚ Porter believes that an organization should be viewed as individual business units. However‚ he does consider sharing resources between them which earlier idea planning ignore. This essay is going to discuss what competency is and compare with portfolio of individual business units. A core competency is something a firm can do well and meets the following three conditions pointed out by Hamel and Prahalad. Firstly‚ it can provide customers benefits. Secondly
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Competencies‚ Key Behaviors & Sample Questions Achievement Oriented Analytical Ability Communications Skills (Oral & Written) Creativity Decision Making Skills Diversity Orientation Flexibility Initiative Interpersonal Skills Job Motivation Judgment Leadership Management Skills Persuasiveness Planning and Organizing Skills Presentation Skills Problem-Solving Skills Team Building/Team Work Time Management Competencies‚ Key Behaviors and Job-Related Questions Job competencies are the skills and personal
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