acquires significance in the sustained business growth . The quality of the service rendered by bank has a significant bearing on the psyche of the customer. The relationship between a bank and its customer is not a one time‚ transitory relationship ‚ but a relatively permanent and enduring one . “ Customer is the most important visitors in our premises. He is not dependent on us. we are dependent on him. He is not an interruption in our work. He is he is the
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Case: _Centra Software Name(s):Alyssa Altman & Ashley Hayes Section: ______ Be sure to hand in the complete template‚ including grading sheets. Fiel d Sa les 2. Les ser ’s S trateg y 1. Ree d ’s Strat egy 5 & 6. Alternatives and analysis (typically 3-5 alternatives) 3. E limi nate 1. Strengths -Leon Navickas who is the founder of Centra had worked as general manager of Advanced Research and Development on the Lotus Notes groupware‚ which shows he has knowledge of the industry. (pg 4)
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CHAPTER 1 INTRODUCTION INTRODUCTION ABOUT THE STUDY Under the modern marketing concept all marketing activities have to centre the consumer. Effective marketing therefore requires a clear picture of the consumer characteristics. Hence‚ it is the duty of business concern to study such factors to understand the consumer’s preference. Indian automobile industry is an ever growing industry. The industry has changed from being a seller’s market to a buyer’s market. Brand and media proliferation‚ information
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Institution Training effectiveness Training effectiveness refers to the efficiency of information provisions and understanding. An effective training process covers all the necessary areas and addresses critical areas that need improvement. It facilitates the achievement of the organizational‚ quality and safety objectives. It also enhances proficiency through practice and offering instructions in a professional work (Haight‚ 2013). Any effective training must be based on the expected
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99 Legendary Customer Service Quotes Customer service is growing in importance as a competitive business differentiator heading into the new year. Here is a collection of 99 inspiring and useful customer service quotes to keep in mind: 1. The goal as a company is to have customer service that is not just the best but legendary. Sam Walton‚ Founder of Wal-Mart 2. Your most unhappy customers are your greatest source of learning. Bill Gates 3. It is not the strongest of the species that survives
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DIVERSITY TRAINING Diversity training is training intended to increase cultural awareness‚ knowledge and skills‚ and increase the inclusion of identity groups. This ultimately is designed to assist an organization promote a more diverse corporate culture‚ protect against civil rights issues‚ and promote better teamwork. This is accomplished through training in communications to all levels of an organization‚ reinforcement of policies and procedures to be more inclusive‚ design and implementation
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player that I am training‚ Sophia‚ plays the centre position. The centre in the game is allowed over all sections of the court with the restrictions of the goal circle. The centre is one of the most important positions to play in the game as they start with the ball and support all the other positions. Their main task is to link the defence players to the goal or attacking players and is to play the role of both defence and attack. In training Sophia there are three types of training that needs to
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APPLICATION SOFTWARE TRENDS APPLICATION SOFTWARE ( An application is a program or group of programs designed for end users. Application software can be divided into two general classes: systems software and applications software. Systems software consists of low-level programs that interact with the computer at a very basic level. This includesoperating systems‚ compilers‚ and utilities for managing computer resources. In contrast‚ applications software (also called end-user programs)
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parents‚ Mr. and Mrs. Amusa‚ I say thank you. As well as my supervisors‚ Mrs. S.O Adeleke‚ Mrs. Fenibo Opusunju and the entire staff of P.A.D (Public Affairs Department) for their co-operation and providing me an opportunity to do my industrial training. This report bears an imprint of
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Training and Learning Standards A checklist and tool for developing and implementing high-quality training and learning interventions October 2012 INTRAHEALTH INTERNATIONAL i © 2012 IntraHealth International‚ Inc. IntraHealth International is a leader in supporting the development of an effective health workforce. We are committed to working toward the goal of people everywhere having access to qualified‚ supplied‚ and supported health workers who can provide essential health care
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