PROCEDURES OF CHECK-IN IN A HOTEL ( have a reservation) 1. Good morning‚ welcome to our hotel‚ How may I help you? 2. May I have your last name‚ please? 3. May I have your passport and your business card to update your profile‚ please? 4. Thank you‚ Please wait a moment. 5. Here’s your reg-card. This’s your room number‚ your room type’s …‚ room rate‚ You’ll will stay with us … nights. And Your departure day’s….. Your room rate included breakfast everyday. Our breakfast will be served
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Chapter 1 Introduction Source: https://maps.google.com.ph/ Maria Cristina hotel is one of the most preferred hotels in the heart of Iligan City. It is located at the center of the city‚ near the public plaza. This hotel has a vintage appeal to it‚ boasting as the oldest hotel in Iligan City. It accommodates visitors with air conditioned rooms‚ hot and cold running water‚ and restaurant-coffee shop. The banquet halls can accommodate 500‚ 150 and 60 persons for private parties‚ wedding receptions
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“MARBELIOUS HOTEL & SPA” Prepared for: Professor M. Albarran Foundations of Hotel Management: HMT 320 DeVry University Prepared by: Mabel Diaz Presented on: 02/12/2012 Table of Contents Introduction Pg.3 Geographic Location and Attractiveness Pg. 4 Target Market Pg. 4-5 Details‚ Description‚ and Amenities Pg. 5-6 Selection of Rooms Pg. 7 Revenue and Occupancy Data Pg. 8 Hotel Management
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INTRODUCTION TO THE HOTEL INDUSTRY According to the British laws a hotel is a place where a “bonafied” traveler can receive food and shelter provided he is in a position to for it and is in a fit condition to receive. Hotels have a very long history‚ but not as we know today‚ way back in the 6th century BC when the first inn in and around the city of London began to develop. The first catered to travelers and provided them with a mere roof to stay under. This condition of the inns prevailed for
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In Hotel Rwanda‚ a 2004 film directed by Terry George‚ one of the first voices heard is that of a radio broadcaster from the Hutu power radio‚ Radio Télévision Libre des Mille Collines (RTLM)‚ claiming‚ “Rwanda is our Hutu land. We are the majority. They are a minority of traitors and invaders. We will squash the infestation.” This was the mentality of many ethnic Hutus that participated in the 1994 genocide against the Tutsi minority living in Rwanda. Linked with the autobiography published by Paul
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IF YOU ARE EXTREMLY BUSY: I am helping a guest right now‚ but your call is very IMPORTANT to me. Rather than to RUSH or leave you on hold‚ may I PLEASE call you back in the next 15 minutes? QUALIFICATION PROCESS Thank you for calling the HOTEL NAME‚ where we GURANTEE OUR SERVICE‚ my name is ____________ may I have your name please. (Write down the guest name) Thank you __________ (first name)‚ what excellent service can I offer you today. Sure‚ let me do my best get you a great
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"Death assumes the aspect of deliverance " A hotel where one goes to die‚ to escape a present despair‚ is not a story so completely bizarre considering many people already wish for this kind of escape. Jean Monnier the product of a stock market crash and failed marriage was left with what seemed no other choice then to escape the misery through death. He finds the perfect means to in what seems to be the perfect place‚ Thanatos Palace Hotel in New Mexico. They promise him many things but most
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Beside‚ these brand hotels‚ there are privately owned small and boutique hotels in the market like the Landmark‚ Sultan-Inn‚ Ambiance‚ Days-inn‚ and etc. This factor makes the completion much harder to new comers. The problem of low quality service is going to be solved thanks to these chain hotels opened in Baku. However‚ the price factor is still problem for many visitors as it is considered too high to stay. It is assumed that the price of small and independent hotels will decrease in the
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learned a lesson and still on the same path of destruction. ‘Hotel Rwanda’‚ a movie by Terry George‚ tries to convey the same message to save the world harmony and to maintain social integrity and peace‚ else the world should ready to witness a massive destruction. This movie is based on the one of the world’s fastest and atrocious historical genocide in Rwanda in 1994. It depicts the true events around the genocide experienced by a hotel manager Paul Rusesabagina played by famous Hollywood actor
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Otago‚ Dunedin‚ New Zealand. Email ) and Conference Reports to Russell Smith (Hospitality and Tourism‚ Nanyang Technological University‚ Singapore 639798‚ Rep. of Singapore. Email ). Unsolicited conference and agency reports will not be accepted. RESEARCH NOTES www.elsevier.com/locate/atoures Annals of Tourism Research‚ Vol. 31‚ No. 3‚ pp. 712–715‚ 2004 # 2004 Elsevier Ltd. All rights reserved. Printed in Great Britain 0160-7383/$30.00 A DEA Evaluation of Taipei Hotels Wan-Erh Chiang
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