Kayla K Redmond December 2‚ 2014 Advertising Management Prof Dena Hale Advertising Objectives Communication goals A goal of communication is informing target audience and/or consumers about the company’s product features. One communication goal is that the target audience will see the brand and product in the first month of the product launch. The target audience will see this through social media and email blasts sent from the brands’ (Orange) sister companies. Advertising exposure will
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bc120087 Diploma of management Bsbcus501c task 1 Introduction about customer service :hi my name is john and I am working in restaurant as a customer service . main customer skill is good communication skill ‚speaking ‚ listening ‚respect to customer‚understand to everything like ur reatsurant dishes Performance objective:first thing is good communication skill and all staff have knowledge like how to treat the customer and understand rthe everything about ur restaurant . Make sure the wait
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Marketing objective Marketing objective is defined as what you want to achieve before entry a new market. An objective can aim at achieve more‚ reduce errors and improve effectiveness and efficiencies (University of Ballarate‚ 2013). In addition‚ SMART approach is one of the most important ways for marketers to make strategy plan. Therefore‚ this study will use SMART approach to making marketing objective. SMART stands for: specific‚ measurable‚ achievable‚ realistic and timed. Before using this
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Company……………………………………………………………………………………….. 1. Corporate Vision………………………………………………………………………………………………….. 2. Mission……………………………………………………………………………………………………………….. 3. Core Values……………………………………………………………………………………………………………. 4. Products / Services offered…………………………………………………………………………………… Target Market and Target Customers………………………………………………………………………………. Analyze and interpret the results…………………………………………………………………………………….. Findings ………………………………………………………………………………………………………………………….. Recommendations …………………………………………………………………………………………………………
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different stakeholders seeking to influence the aims and objectives of two different Businesses. E.g. employees and trade unions are linked as trade unions are the pressure group that employees might use to negotiate pay and conditions with the employer -M1 Stakeholder points of view (M1) The stakeholders in the case of Social Services view the service in different ways: [example notes] Councillors They hope that people get excellent services in the localities they represent and that they will vote
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affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type | Name of organisation | Description of products and services | Commercial organisation | McDonalds | McDonald’s is a food service retailer and aimed at making profit
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Aims and objectives Aims The users for whom actuarial information is created can place a high degree of reliance on its relevance‚ transparency of assumptions‚ completeness and comprehensibility‚ including the communication of any uncertainty inherent in the information. Actuarial information addresses the needs of its users‚ is of high quality and supports good governance if it is: relevant‚ transparent and complete; and communicated comprehensibly. Relevant actuarial information makes effective
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Flashy Flashers Inc. Introduction: A medium size firm; Flashy Flashers Inc.‚ manufacture an assortment of automotive electrical components and supplies. It produces various auto parts stores who employs approximately 900 employees and 150 managerial and administrative personnel. Johnny Bennett is the founder and president of Flashy Flasher Inc‚ producing only cable assemblies in his garage that is how he initiated his company. With ambition‚ commitment and reliability in the quality of the product
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services marketing integrating customer focus across the firmChapter 01 Introduction to Services Multiple Choice Questions 1. (p. 4) In the simplest terms‚ _____ are deeds‚ processes and performances. A. Attributes B. Experiences C. Services D. Goods E. Benefits Difficulty: Easy 2. (p. 4) The maintenance contract offered by Sears on its Kenmore refrigerators‚ dishwashers and microwaves is an example of a(n) _______. A. Service B. Experience C. Attribute D. Good E. Benefit Difficulty:
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Analysing how different communication techniques are used in customer service I am going to analyse how different communication types are used to meet the customer requirements in different catering establishments. Good listening skills are a key factor when delivering customer service because the customer needs to know that they are being listened to and so they feel appreciated. It is also important to have good communication when training the staff as they basically keep the establishment running
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