A. Explain the following questions listed below. 1. If you were the executive committee of a hotel‚ what kinds of things would you be doing to ensure the success of the hotel? Guest satisfaction. Collect feedbacks from e-mails‚ surveying‚ in order to picture all the customer’s wants‚ needs and demands. By this‚ we will have the idea of what they want to experience during their stay in our hotel. This will follow the development of each and every department.In our principles of marketing when
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Introduction Huella Online Travel was an Internet travel portal Founded in 1999 in Kuala Lumpua‚ Malaysia targeting Greater China and Asian Pacific. It expanded into 10 different markets across Asia‚ including Hong Kong. Huella online travel sells travel related products and services to customers‚ on behalf of suppliers‚ such as airlines‚ car rentals and hotels. Problem Statement Hong Kong consumers have low interest in buying airline tickets online although internet penetration is quite high
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hotel security A successful hotel security manager needs to be professional‚ well-trained in topics ranging from life safety to liability‚ a good communicator‚ and open to addressing new and challenging needs. Understanding new technology is especially important. Security salespeople and security managers can work together to bring the best system and product to the hotel property in such areas as: 1. guest room key systems‚ 2. fire alarm systems‚ 3. radio systems‚ and 4. closed-circuit television
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busy dinning‚ from proper food preparation to portioning vegetables‚ tagging dates and organizing bar. I have learned many good experiences for my training. I am sure many students liked me especially the BSTM will find that the training in a Resort/hotels is worth rewarding. Based on my personal experience‚ I will recommend Costa Pacifica Resort as a good venue. Difficult from the start‚ but through hard work and patient are important virtues to improve ourselves. I kept these in mind and apply in
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Copyright © 2010 Scott Berkun. All rights reserved. Printed in Canada. Published by O’Reilly Media‚ Inc.‚ 1005 Gravenstein Highway North‚ Sebastopol‚ CA 95472. O’Reilly books may be purchased for educational‚ business‚ or sales promotional use. Online editions are also available for most titles (http://my.safaribooksonline.com). For more information‚ contact our corporate/institutional sales department: (800) 998-9938 or corporate@oreilly.com. Editor: Mary Treseler Production Editor: Rachel
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out and Natureview Farm is faced with challenging situation to grow revenue by over 50% by 2001 in order to attain the highest possible valuation for the company as it looks to find another investor or position itself for an acquisition. Problem Statement Because Natureview Farm’s investor needs to cash out its position‚ the management team needs to find another investor or prepare the company for acquisition. In order to achieve the highest possible valuation‚ increasing revenue to $20 million
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Purchase a premier hotel brands internationally: Change to Marriott brand or Maintain brand as an operating subsidiary? Why to rebrand - • Name might not be doing justice to the overall experience. Making such a change is especially important when a hospitality property has lost effectiveness in serving its market. The previous brand might not be providing service so there can be misperception about the Marriott brand • Rebranding might help to reposition the hotel and properly brand it.
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PROBLEM STATEMENT AND JUSTIFICATION Ethiopia is one of the countries with the highest rate of population growth in Africa. For long‚ there has not been corresponding economic growth to meet the needs of the ever growing population in the country. Consequently‚ the people have been subjected to poor living condition both in urban and rural area. In urban areas; there have been multiple factors those have contributed to different problems on the top of the general poverty and fall in the living
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policy in the hotel sector: “green” strategy or stratagem? Margaret Brown Lecturer in Accounting‚ School of Food & Accommodation Management‚ Duncan of Jordanstone College‚ University of Dundee‚ Scotland‚ UK Illustrates alternative “green” strategies to indicate possible reactions of the hotel sector to the environmental issue and the extent of the “greening” process on the control system. Discusses the results of a questionnaire survey into the environmental standing of an hotel and the control
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in-directly. Thus more industries‚ including the hospitality industry‚ are being affected and urged by consumers to change their habits. Consumers are demanding more eco-friendly products in their grocery stores‚ in the cars they drive‚ and even at the hotels they stay at on vacation. It has become clear through recent studies that consumers want more for their money and ‘more’ means eco-friendly. My focus for this paper is on the hospitality industry and how they are changing to become more eco-friendly
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