Pooja Rathan Marilyn R. Kaplan‚ Ph.D. Strategic Management 6 March 2013 Comparative Analysis: JetBlue VS Southwest This case is a report that compares the financials of two well-known firms in the airline industry‚ JetBlue and Southwest. JetBlue Airways Corp was established in the year 1998 with a vision of being a leading cost efficient passenger airline with competitive‚ low rates. The company has been working toward a goal of growing sustainably while also maintaining efficient liquidity
Premium Southwest Airlines Airline Balance sheet
Case Study 1. How do information technologies contribute to the business success of the companies depicted in the case? Provide an example from each company explaining how the technology implemented let to improved performance. Information technologies are imperative to businesses and organizations that want to be successful. In this case‚ there were three companies that demonstrated how information technologies helped their business. The first company was eCourier. eCourier delivers packages
Premium Customer service Data warehouse Information technology
promotion of ideas‚ goods‚ or services by an identified sponsor. In contrast‚ PR focuses on building good rela- tions with the company’s various publics by obtaining favorable‚ unpaid publicity. Personal selling is any form of personal presentation by the firm’s sales force for the purpose of making sales and building customer relationships. Firms use sales promotion to provide short-term incentives to encourage the purchase or sale of a prod- uct or service. Finally‚ firms seeking
Premium Marketing Communication
1. What evidence does this case provide for formulating and implementing a systematic approach to performance appraisal? There is lack of communication and information between the manager (Frank) and the worker (Lola). The performance appraisal should be a dynamic tool to achieve goals and to clear objectives and working procedures in order to be more effective. It is necessary to discuss issues during at least once a year. In this case‚ Frank should explain to Lola what are his expectations and
Premium Human resource management Performance appraisal Vice President of the United States
OPERATIONS MANAGEMENT IN SERVICE AND MANUFACTURING ENVIRONMENTS In defining an organization we usually come across two major categories of organizations. First Manufacturing organization and the other Service organization. Both‚ above-mentioned organizations are completely different from one another and hence the role of operations management is different in both. Operations management is mainly concerned with making the proper use of available resources of the organization. Resources available
Premium Management Operations management Mass production
1. How did the concept of LCC emerge in India? Which factors encouraged the growth of LCCs? Ans 1.: The history of aviation industry dates back to 1930 when the Tata group launched the Tata airlines. Though at that time the entry of private firms were restricted but after the liberalization the entry of private owned airlines operators and LCC emerged in the Indian market. By 1994 the government approved the entry of private players in the market. LCC emerged as the main concentration
Premium Low-cost carrier Airline Indira Gandhi International Airport
Introduction 1 2. Understand different food and beverage production and service systems 2 2.1 Discuss the characteristics of food production and food and beverage service systems. 2 1.2 Discuss factors affecting recipes and menus for specific systems 4 1.3 Compare the cost and staffing implications for different systems 5 1.4 Justify the suitability of systems for particular food and beverage outlets 7 2. Understand the financial controls used in food and beverage operations 8 2.1
Premium Restaurant Cost Types of restaurants
Kudler Fine Foods Risk Management CMGT/430 January 13‚ 2014 Dr. Stephen Jones Kudler Fine Foods Risk Management The internet has pervaded every aspect of business and Kudler Fine Foods has used it as a tool to further their goals. Wireless technology should be the next stepping stone for Kudler to use to advance in their field‚ and much like most new technologies the use of wirelessly connected devices can pose a number of security concerns. The benefits of having
Premium Wireless Wi-Fi Wireless network
1. NAME OF COURSE / MODULE MANAGEMENT OF COUNSELLING SERVICES 2. COURSE CODE ABA4223 3. NAME(S) OF ACADEMIC STAFF NURHAFIZAH MOHD SUKOR 4. RATIONALE FOR THE INCLUSION OF THE COURSE/MODULE IN THE PROGRAMME The course is designed to acquaint students with the concept of management in human services‚ roles of counselor as manager‚ program development‚ need assessment‚ planning‚ implementing and evaluating program and ethical issues. 5. SEMESTER & YEAR OFFERED Semester 1/ Year 4
Premium Management Psychology Learning
‘VodafoneZiggo’. In September 2016 Vodafone created a new service named the ‘Converged Service Management’ within Vodafone’s Technology Department. The CSM handles all the services that are offered to larger
Premium Mobile phone Verizon Wireless Customer service