reactive than___ a) Lead b) Zinc c) Platinum d) Both (a) and (b) 11. The atomic number of natural radioactive element is __ a) 82 c) Not defined d) at least 92 12. Kilowatt-hour is the unit of ___ a) Potential difference b) Electric power c) Electric energy d) Charge 13. The potential difference required to pass a current 0.2 A in a wire of resistance 20 ohm is ___ a) 100v b) 4v
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An Overview of Customer Satisfaction Models Willard Hom‚ M.B.A. Interim Director of Research Policy‚ Planning & External Affairs Division Chancellor’s Office‚ California Community Colleges Abstract The concept of customer satisfaction has attracted much attention in recent years. Organizations that try to analyze this concept should begin with an understanding of various customer satisfaction models. Such models clarify various theories about customer satisfaction‚ making research and analysis
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from comparing through perceived performance in relation to his her exception”. Since customer satisfaction is an important goal of any marketing program it is necessary to establish factors which help satisfy the customers. * Quality * Fair price * Economic & Efficient * Efficient delivery * Serious consideration After sales service Meaning of customer Satisfaction Customer “He is not dependent o n us‚ we are depended on him. He is not an interruption of it
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The Potential of Bamboo(Bambusa vulgaris) Shoot as Pancit Bautista National High School Bautista‚ Pangasinan Werner J G Junio Proponent Mrs. Febren Velasquez Research Adviser i TABLE OF CONTENTS Page Project Title. . . . . . . . . . . . . . . . . . . i Table of Contents. . . . . . . . . . . . . . . . . ii CHAPTER 1. THE PROBLEM: RATIONALE AND BACKGROUND Background of the Study. . . . . . . . . . . . . . 1 Conceptual Framework. . . . . . . . . . . . . . .
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N09/4/PHYSI/SPM/ENG/TZ0/XX+ 88096504 Physics standard level PaPer 1 Monday 16 November 2009 (afternoon) 45 minutes INSTRUCTIONS TO CANDIDATES • Do not open this examination paper until instructed to do so. • Answer all the questions. • For each question‚ choose the answer you consider to be the best and indicate your choice on the answer sheet provided. 8809-6504 16 pages © International Baccalaureate Organization 2009 – 2 – 1. N09/4/PHYSI/SPM/ENG/TZ0/XX+ The
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Customer Service Unit 2 Prepare to deliver excellent customer service Session 1 Understanding customer service principles Handout In this Session‚ you have learned about: The importance of learning about your organisation’s products and services and how they are publicised Your organisation’s offer and how to keep up to date with it Customer service procedures The implications of poor customer service across different sectors. Your organisation’s products and services Sources of
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Detailed explanation of the principles of customer service Principles of good customer service is very important to give excellent customer service and to make the customer want to return the importance of customer service is to ensure the needs and wants of customers are met by the organisation‚ meeting customer expectations and ensuring satisfaction. Customer service aims to provide support and the best experience to a customer through actions that are taken by the seller. This includes actions
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Task 3 P3 - The potential effects of discrimination There are lots of potential effects related to discrimination. It includes things like disempowerment‚ low self-esteem and self-identity and also marginalisation. I am now going to explain these effects and connect them with a case study. Disempowerment is when a person or group of people may be made to feel less powerful or confident. Some people may try to fight against the discrimination causing an argument but many people do not and they lose
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Dissertations 2012 Three essays on the customer satisfaction-customer loyalty association Young Han Bae University of Iowa Copyright 2012 Young Han Bae This dissertation is available at Iowa Research Online: http://ir.uiowa.edu/etd/3255 Follow this and additional works at: http://ir.uiowa.edu/etd Part of theBusiness Administration‚ Management‚ and Operations Commons Recommended Citation Bae‚ Young Han. "Three essays on the customer satisfaction-customer loyalty association." dissertation‚ University
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When writing a complaint letter‚ you want to keep it short and to the point to help ensure that your letter will be read in its entirety. If you write a seven page complaint letter‚ it’s highly unlikely that someone will sit down and read all seven pages. The complaint letter should be addressed to the customer service/consumer affairs department or the head office if there is no customer service department. The address and contact information of the customer service department should be available
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