| [Comprehensive business Analysis: Office Depot] | Background Office Depot was founded in 1986 by F. Patrick Sher‚ Stephen Dougherty and Jack Kopkin in Boca Raton‚ Florida. The three envisioned a warehouse style store that could offer office supplies at discounted prices. The first store was opened in October in Fort Lauderdale. It was immediately successful and before the year was over‚ two more stores were opened in Florida. While Office Depot was one of the first companies to tap into
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“Office Depot” The First Office Depot opened in 1986 in Lauderdale Lakes‚ Florida. The Office Depot is a global supplier of office products and services and has experienced a dramatic growth process over the past twenty-five years. In 1990 the Office Depot Companies bought “The Office Club Inc.”‚ and immediately became the largest office retailer in North America. Having built its business within the United States and having secured a firm business foundation‚ Office Depot expanded internationally
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Marketing Case: Office depot The case that we are going to talk about today is about how office depot manages customer care & services. In the article we had to read they took an example of a couple‚ Steve and Dana. Dana experienced a dreadful delivery and therefore Steve‚ a marketing professor who heard the story from Dana and had just done a presentation about how important customer service is‚ decided to phone office depots customer service to see how they would handle his complaint. Steve had
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Life Style With diet becoming a major part of people’s life styles in 2010‚ McDonald’s has had to introduce new items to the menu‚ to continue to offer something for all age groups‚ and everyone. McDonalds recognises customers are not all the same. • A parent with two children visits McDonald’s to give the parent a treat. • The children want to visit as it’s a fun place to eat. • A business customer visits McDonald’s during the working day‚ as the service is quick‚ the food
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Background E-commerce is transactions conducted via electronic means such as the internet‚ email and SMS. It is considered to be one of the most important aspects of the internet to appear. As a result‚ people are able to exchange goods and services immediately regardless of their geographic location and time. More and more businesses conduct transactions on line‚ with some trading purely on-line thus reducing overheads and administrative costs. There are two types of e-commerce‚ direct and indirect
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Political The Political factors relates to the factors which the government also affects such as government instability or rules and regulations which the business must follow. Nokia have recently moved one of its manufacturing facilities to India‚ and because of this it is important that Nokia follow the rules and regulations that are set in India‚ so that they can operate as efficiently as possible. The types of things they will have to be aware of is the minimum wage‚ the maximum hours a week
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Okay‚ here we go with our initial look at France (just a topline summary of major facts‚ drawn from Wikipedia‚ CIA World Factbook and Nationmaster). France is 5th worldwide in GDP‚ with almost $3 trillion‚ and 3rd (why?) in military expenditure with $61.6 billion‚ and 22nd in population‚ with 61 million. France is the best-positioned of all the countries we will look at here to deal with the economic crisis facing the world. Their ingrained habit of dirigisme will bail out their industry‚ their
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Social Cultural Responsible buyers Responsible buyers or people concerned with ecological impacts of oil on the environment could switch to alternative sources like bio fuel. Consumerism The consumption pattern of the people is key here‚ today they may decide to substitute oil for gas and tomorrow vice versa. The protection or promotion of the interest of the consumer is a somewhat hard as they are unstable. Social mobility An example of this is Leisure Time‚ people tend to move around more
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The Toyota automobile company as it began‚ specialized in making cars‚ but now also forms a leading pioneer in bus‚ trucks‚ robot manufacturer‚ truck‚ auto and financial service providers. The Toyota logo is a simple one‚ derived from a Japanese word meaning ‘eight’ which was thought of as bringing luck and success which the company’s journey cannot be denied of. The Toyota logo‚ much like the company itself‚ is recognized as a paramount in the world of automobiles. The logo speaks of simplicity
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Commercial-In-Confidence EOI – MUltiMedia Contact Centre System with Voice Logger 7/10/2008 KENYA COMMERCIAL BANK LIMITED EXPRESSION OF INTEREST (EOI) FOR THE SUPPLY‚ IMPLEMENTATION AND MAINTENANCE OF A MULTIMEDIA CONTACT CENTRE SYSTEM WITH VOICE LOGGER Release Date: 11th July 2008 Last date for receipt of responses: 8th August 2008‚ 15:00 hours (3pm) East African Time (in Nairobi) Commercial-In-Confidence EOI – Multimedia Contact Centre System with Voice Logger Page 2 of 18 7/10/2008
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