Communication is the imparting or exchanging of information by speaking‚ writing‚ or using some other medium. With in all health and social care settings workers have to talk to service users. It’s important that they are communicated to in the correct way to way and they are made to feel accepted and respected. Verbal communication Verbal communication is getting across a message‚ idea‚ or feeling through the use of mouth. Verbal communication is the main way of communicating face-to-face. The
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The role of the health and social care worker Outcome 1 - Understand working relationships in social care setting 1. Working relationships: these are relationships that are formed whilst within the workplace‚ such as work colleagues‚ and it is necessary to maintain a professional nature whilst at work. It involves the concepts of teamwork‚ working with colleagues towards common goals of which is set out with the companies agreed ways of working‚ and therefore sharing same goals and purposes. Personal
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Unit 1 1.1 identify the different reasons people communicate In a care setting‚ clients may communicate to express needs such as food and drink or pain relief‚ to share ideas and information such as helping with their care plan‚ to reassure‚ to express feelings such as sadness‚ happiness‚ anger‚ depression etc‚ to build relationships and friendships with others‚ to socialise and have fun‚ to ask questions maybe about treatment and to share past experiences. 1.2 explain how effective communication
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Health and social care guide to communication Communication is an interactive two way process of giving and receiving a message‚ such as exchanging ideas or information it can be a mixture of verbal and non-verbal and formal and informal methods. Communication is important to master to become an effective health and social care professional because you need to be able to listen to people to understand their needs because if you don’t listen to them properly wrong information can be taken also
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essay focusses on the importance of effective communication in caring for people with dementia and their families/cares in the residential setting. Firstly‚ it identifies and discusses the effectiveness of different forms of communication. Secondly‚ it will be Identifying and discussing factors that affect communications with health and social care service users‚ their families‚ care teams and other professionals as well as explaining the influences of Diversity‚ language and culture responsibilities
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Unit 3- health and wellbeing Definitions: Health and wellbeing meanings come in three forms-holistic‚ positive and negative. Health and wellbeing’s meaning cannot be fixed because health means different things to different people‚ and your intellectual thinking of health can change from day to day; depending on your experiences you go through. Literally the word health comes from an old English word meaning “the state of being hale‚ sound or whole‚ in body mind or soul”. This tells us that our
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Moving and handling in health and social care These pages are for employers and employees in the health and social care sectors involved in moving and handling‚ particularly those who assess moving and handling needs and carry out handling activities. Moving and handling is a key part of the working day for most employees; from moving equipment‚ laundry‚ catering‚ supplies or waste to assisting residents in moving. Poor moving and handling practice can lead to: back pain and musculoskeletal
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is one type of discrimination. The definition of culture in simple terms is someone’s background‚ including their beliefs and their religion. Someone who could receive culture discrimination could be that of a Muslim male. For example in a health and social care setting of a doctors surgery‚ a white British doctor may give the Muslim bad treatment‚ for example not prescribing them with medication due to their belief and the Muslims religion‚ which would be discriminatory behaviour on the doctors behalf
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Teamworking In a care oriented environment‚ to achieve any worthwhile results‚ one must work as part of a team. Great practice is a fine thing but unless it is part of a communicative‚ dynamic team then it falls down as soon as the practitioner finishes their shift. As Adrian Ward in 1993 puts it “Teamwork should never be regarded as an optional extra in this sort of work‚ it is the heart of the matter.” Good teamwork starts with the organisational culture. In my place of work
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Discriminatory Practice in Health and Social Care Malaika Stafrace 331896m P2: List and describe FOUR different discriminatory practices by the staff that might take place in this residential care home. There are many ways how a person can be discriminated the four that I am going to speak about are overt and covert abuse‚ bullying‚ abuse and prejudice. Overt and Covert abuse: Overt discrimination is a discrimination which is clear‚ it is obvious that they doesn’t want to hire or provide
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