Introduction to operations management Learning outcomes After reading this chapter you will be able to: ➜ Define what is meant by operations management ➜ Understand the nature of operations within an organization ➜ Explain what an operations manager does and the role he/she plays in an organization ➜ Discuss the similarities and differences between the manufacturing and service sectors of the economy ➜ Explain the similarities and differences between customer processing operations‚ materials processing
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Internet Trends March 18‚ 2008 mary.meeker@ms.com / david.joseph@ms.com / anant.thaker@ms.com Morgan Stanley is currently acting as a financial advisor to Microsoft Corp. ("Microsoft") in relation to their proposed offer to acquire Yahoo! Inc. ("Yahoo!")‚ as announced on February 1‚ 2008. The proposed offer is subject to definitive documentation‚ due diligence‚ the consent of Yahoo! shareholders‚ required regulatory approvals and other customary closing conditions. This report and the information
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Management 18 (1999) 427}442 Operational issues and trends in the hospitality industry Peter Jones School of Management Studies for the Service Sector‚ University of Surrey‚ Guildford‚ Surrey‚ UK Abstract This article makes some predictions about the future by considering operational issues in the "rst part of the next century. Hospitality operations management is considered at two levels * the "rm level at which strategic operations management takes place; and the unit level. It is proposed
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FZ1105 - Technology and Policing Module Tutor - Word Count: 958 Deadline: 12 February 2012 Learning Outcome: Describe current‚ relevant legislation‚ policies‚ procedures‚ codes of practice and guidelines in relation to gathering‚ submitting‚ retaining‚ recording and disseminating information. Scenario: The Divisional Commander at Ashbridge Division‚ Hamiltonshire Police has been very concerned for some time about vehicle crime in the Boxton Heath area of the town. She asks her staff to be
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There were several different forms of early policing with kin policing and nightwatch being two of the earliest styles. Kin policing was a style of enforcement where family members or tribes enforced the informal and customary rules of the group. Punishments meted out from this type of policing were brutal and tended to fall into the category of “an eye for an eye”. Nightwatch was a collection of citizens who patrolled at night monitoring the city for fires and other problems‚ eventually progressing
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Emerging Trends Research Paper High Speed Information Access Anthony Landamia COMM 215 – Essentials of College Writing Carol McDonald‚ FAC April 10‚ 2001 High Speed Information Access Communications technology is progressing at light-speed‚ seemingly shrinking our world‚ as we can now communicate and conduct business in real time around the globe. Through innovations such as high-speed modem technology‚ businesses and people can share new ideas with friends and colleagues from
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OPERATION RUTTER IN FRANCE‚ 1942 Dieppe raid was a major operation planned by Admiral Lord Mountbatten’s Combined Operations Headquarters. The operation was first drafted in April 1942 by Joint Operations Headquarters and named as “Operation Rutter”. The objectives included seizing and holding a major port for a short period‚ both to prove it was possible and to gather intelligence from prisoners and captured materials‚ including naval intelligence in a hotel in town and a radar installation
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6935 OPERATIONS MANAGEMENT UNIVERSITY OF BALLARAT SCHOOL OF BUSINESS MIT CAMPUS‚Melbourne. Individual Assignment Word Count: 1798 LECTURER:- DR. Maria Mullin TUTOR:- DR. Maria Mullin Student Name Kalani Swarnamalee Jayathunga UB 30079319 Executive Summary: The Following report explained about “Cargills (Ceylon) PLC”‚ the biggest producer and retailer of foods in Sri Lanka. Specially discussed about the five objectives of the operations management
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QUALITY ON THE FLOORS OF PEPSI Established in the Carolinas in 1898‚ Pepsi-Cola has a long and rich history. The drink is the invention of Caleb Bradham‚ a pharmacist and drugstore owner in New Bern‚ North Carolina. This young pharmacist began experimenting with combinations of spices‚ juices‚ and syrups trying to create a refreshing new drink to serve his customers. He succeeded beyond all expectations because he invented the beverage known around the world as Pepsi-Cola. The business began to
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MGMT 610- OPERATIONS MANAGEMENT 1. What are the differences between job-enlargement‚ job-enrichment‚ and job-rotation? Discuss the benefits of using each of these. Job design is an approach that specifies the tasks that constitute a job for an individual or a group. There are seven components of job design‚ and JOB expansion is one of them. It includes: • Job enlargement: We add tasks requiring similar skill to an existent job. You are using the same skills‚ but the tasks are different
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