ECONOMICS AND MANAGEMENT Course Paper: Emotional Intelligence and Nonverbal Communication Done by: Nazar Diachun Supervised by: N.V. Batryn Ternopil – 2011 TABLE OF CONTENTS Introduction ...................................................................................................................................................3 PART 1. WHAT IS EMOTIONAL INTELLIGENCE.......................................................
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Challenges in Maintaining System Reliability in Electrical Systems Reliability of Supply As a result of reforms in the power sector many new Distribution Companies have started their operations. Apart from improving financial viability‚ reduction of T&D losses the distribution reforms have been identified as a key area in terms for fulfilling consumers‘ expectations in terms of service delivery in the area of Reliability and Quality of power supply. Reliability and Quality of power supply were
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Emotional intelligence is best defined as‚ having the ability to validly reason with emotions and to use emotions to enhance thought. Emotions are used and express each day‚ which makes it important to be able to do so through communication in positive and professional manner. Emotional intelligence relates to communication by how we perceive our emotions through a conversation. It is especially important in communication on its base to be clear in a conversation with another individual. Furthermore
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In the book "Emotional Intelligence" by Daniel Goleman‚ the central thesis that he tries to point out is that emotional intelligence may be more important than I.Q. in determining a person ’s well being and success in life. At first I didn ’t know what Goleman was talking about when he said emotional intelligence‚ but after reading the book I have to say that I agree completely with Goleman. One reason for my acceptance of Goleman ’s theory is that academic intelligence has little to do with
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most executives have accepted that emotional intelligence is as critical as IQ to an individual ’s effectiveness. But much of the important work in organizations is done in teams. New research uncovers what emotional intelligence at the group level looks like-and how to achieve it Building the Emotioncil Intelligence of Groups W by Vanessa Urch Druskat and Steven B. Wolff HEN MANAGERS EIRST STARTED HEARING ABOUT the concept of emotional intelligence in the 1990s‚ scales fell from their
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Emotional intelligence and its implications when applied to organisations have been reported in the literature since the early 1990s. The strong correlation between emotional intelligence and managerial skills has instigated speculation as to whether managers must possess proficient emotional intelligence‚ namely‚ interpersonal and intrapersonal skills in the areas of self-awareness‚ self-regulation‚ self-motivation‚ empathy and social awareness (Rahim et al. 2002)‚ in order to manage successfully
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Emotional intelligence correlates with self-esteem among adolescents In the article “Emotional intelligence as a determinant of self-esteem and depression in adolescents” by Riaz Ahmad‚ Hina Imran and Tariq Mehmood (2009)‚ the authors evaluate and discuss the conclusion drawn from their study that EI (Emotional Intelligence) correlates with depression and self-esteem among adolescents. EI is defined as “the ability to adaptively perceive‚ understand‚ control‚ regulate‚ and harness emotions in
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C.‚ “ Exploration of the relationships between workplace‚ emotional intelligence‚ occupational stress and employee health”‚ Australian Journal of Psychology‚ 2003‚ vol.55‚ pp.181-181. 3. Gardner‚ R.L.‚ “Emotional Intelligence and occupational stress”‚ 2005. 7. Heidi Wenk Sormaz‚ Ph. D.‚ and Bruce Tulgan‚ “Performance under pressure: managing stress in the workplace”‚ 2003. 8. Ioannis Nikolaou and Ioannis Tsaousis‚ “Emotional Intelligence in the workplace: Exploring its effects on occupational stress
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Emotional Intelligence in Business Communication Understanding the emotions involved during communication and how to use them effectively in business can be a very difficult task‚ one we face every day. The words we use can and do have a measurable effect on the persons with whom we communicate. Effective communication requires an emotional as well as social intelligence; we need to understand the emotional and social state of the people we speak to in order to maintain relationships.
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This paper will discuss the topics that are of found throughout this course that appear to be most interesting as well as those that appear to be least interesting. This paper will describe why this author feels these topics are interesting and why she feels they may not be interesting. Additionally‚ this author will describe a recent real-world event that relates to this course. This nursing leader is looking forward to learning how to apply the knowledge gained from this course to her current
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